Question about Sony Cyber-shot DSC-W55 Digital Camera

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"access" screen, lens has trouble retracting, lens will not focus

I've had the same problem as everyone else on this thread (the screen says "access" and the lens goes in and out and takes like 3 minutes to finally retract itself, but I've also had an additional problem, which is:

The camera works when I initially start it up after not touching it for a few days, but the lens is really not focusing at all. The pictures are unfocused (but not grainy, if that makes any difference - just generally unfocused). I've tried turning macro and on and off but it doesn't change anything. It just seems like holding the picture-taking-button halfway down to focus doesn't do anything at all. After I go to the picture viewing screen, I can view the pictures, but then once I try to go back to the picture-taking mode, the problem with the lens not wanting to retract and the "access..." on the screen occurs.

The problem started soon after I uploaded a bunch of pictures on to my computer (the pictures were fine, which was pretty fortunate) and I accidentally left the camera on and the battery ran out. I'm not sure if that gives you any insight...

Anyway, I'm really frustrated because these problems happened only a few weeks after my warranty ran out, so I really don't want to have to send it in for repair. Any help would be greatly appreciated! If you are unable to offer a solution that works on my camera, however, then if you could offer a rough estimate on how much it might cost me to send in my camera, I would really appreciate it. If that's not possible, it's okay, but I really just want a ballpark measure so that I'll be able to make a decision on whether or not I should get it fixed or (very unhappily) invest in a new one.

Thank you!

Posted by on

  • emlad Nov 04, 2008

    YOU ARE AMAZING. THANK YOU SO SO SO MUCH!!!!!!!!!!!!!!!!! It completely works now. Seriously. You are my hero.

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Try these two things i cant promise they will work

first turn on take hold of the lense and gently pull and twist you may hear it click dont force it then trun off and on again. this should fix the access and lense problem


then also try

Press Menu button
togle across from REC Mode to setup
togle down thrice from camera to setup 1
togle across into sub menu
togle down from four times to Initialize
togle across again to the sub-menu
togle up from cancel to OK
press center button to accept the OK choice
Screen changes and so press okay again
It should restart the camera
Opening on the 'Clock Set' screen
togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
If it is working then don't forget to set your Clock.

Posted on Nov 03, 2008

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2 Answers

I had the E18 error--lens wouldn't retract and


Focus problems are quite common after a lens error, it sounds like you still have an issue with that lens unit. If you need help, there's a great site taht just specializes in the powershot problems, nothing else at all. Try going to www.camerasandparts.com and you'll see the fix for this for your SD890 camera. I hope that helps, that site is amazing for the powershots and that's where a lot of people go for help with these. Good luck with it.

Feb 21, 2010 | Canon PowerShot SD890 IS Digital Camera

1 Answer

Turns on for 1/2 second and turns off


It sounds like the focus element inside the lens is stuck. This is usually either due to an impact knocking the elements out of alignment, or to sand/debris entering the focus motor's gear drive and preventing it from rotating. The buzzing sound you hear is the focus motor attempting to rotate, but buzzing up against some obstruction. When the lens extends, you hear a buzzing sound, and then the lens retracts - this is usually the cause of the issue. Unfortunately there is not much you can do externally to fix this problem. The camera will need to be taken apart and repaired by a professional or by the manufacturer. David Millier http://advancecamera.com/repair

Jun 05, 2007 | Casio EXILIM EX-Z1000 Digital Camera

Tip

After reading SteveGorak's experience, I placed the vacuum end of my...


Hello

This is a tip explaining how we can try to resolve a lens error.
Firstly you will need to understand what exactly the lens error is, and how it came to happen.

The most common cause for a Lens error:

  • Misaligned Lens rings
  • Sand and grid wedged in between the lens and the barrel.
  • Dropping the camera
  • Ran down battery
Here is the Fix:

  • Batteries
Firstly you can try removing the batteries and replacing it with a new set of fully charge ones(2500mah).

  • Memory card
If the batteries ran down while you were taking photos with the lens extended, you might also get this error. Remove the the memory card and replace the batteries with a fresh recharged set. Try to power on the unit with the fresh set of batteries while the memory card is removed.

  • USB cable
Connect your camera to your computer using your USB DATA cable which came with the camera. Once the camera gets power in this mode, the screen should stay off, hence, supplying the lens with more power to push or pull out/in.

  • Barrel Guide Pins
Place the camera on a sturdy table with the lens pointing to the ceiling. With a fresh set of batteries installed(Do this without a memory card) hold down the shutter button while you power on the unit.

  • Compressed air and Vacuum
Now, you can either use a compressed air canister to blow around the lens area. This will result in the sand or dust particles to be blown out of the area between the lens and the barrel. Or, you can use a vacuum and and carefully place the nozzle around the lens to **** out the particles.

The following Fixes will be done at own risk and can even further damage you camera.

  • Tap your camera with the palm of your hand a couple of times to displace the lens into the original position, or to dislodge particles in the lens barrel.
  • Try gently pushing/pulling/wiggling the lens while powering up the unit.
I hope this can help you to resolve this problem, and send you well on your way to experience that Legendary Kodak moment.

Kind regards
Andrea

on Sep 06, 2011 | Digital Cameras

1 Answer

Focus error - can not get rid of . I have taken out the batteries and still comes on screen.


The focus mechanism for this camera is different from other Fuji cameras in that instead of using 3 evenly spaced guide pins like on smaller compacts or, a motor and drive thread like the S5600 or S5700. The S1000fd uses a guide rod and spring and 1 guide pin to move the focus lens up and down to sharpen the picture. 1 pin is all that can jam and cause problems. Getting to it involves desoldering the control board from the main board just to access the lens unit. Then desolder 2 ribbon strips and secure 2 tension springs before you can remove the lens construction.

Dec 01, 2009 | Fuji FinePix S1000FD Digital Camera

1 Answer

Focus error on s5600 fuli help


The clip on the focus drive has detached itself from the motor thread ( or possibly broken )
There are no drive gears on this model, only a motor with a screw thread about half an inch long which the focus lens travels up and down on. This is attached to the drive thread by a small clip and a tension spring.
You will have to access you lens unit to acertain the problem.
My email is listed in "THE ONLY WAY I KNOW HOW.." in my tips and tricks section on my profile if you require any advice or help should you wish to effect a repair your self.

Aug 15, 2009 | Fuji FinePix S5200 / S5600 Digital Camera

1 Answer

The lens will not retract when the camera is turned off. the screen says focus error when the camera is turned on. is there a way to fix this problem?


I was able to lightly tap the lens in with the tip of my finger while turning the camera off. Then I applied a little pressure on the lens while turning it back on. I guess I was thinking that I would make the lens work a little harder to come out and tighten whatever may have slipped or something. Anyway, after dropping it on carpet and tapping the lens, then the pressure.... It works. Hope this helps..

May 09, 2009 | Fuji FinePix A500 Digital Camera

1 Answer

Lens will not retract. orange and green lights come on, but preview screen remains dark and lens will not retract when I trun it off.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 02, 2009 | Digital Cameras

1 Answer

Lens will not focus, "access" screen, lens reluctant to retract


i guess that u shud change the focus oart of camera and that is no esay u jst give it toa repair guy!!

Aug 14, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens error


The most common cause of this issue on the L3 is an impact which dislodges the focus element in the very front of the lens. The metal platform that the focus system is mounted to is attached with 1 screw and is able to flex slightly under stress. When impacted it flexes and allows the focus drive to become misaligned. The lens still technically works but the camera senses that the focus is jammed and leaves the lens extended so no components will be damaged by retracting. This repair costs $145 at my shop, not an economical repair for this camera. Some parts of the focus element are accessable from the front of the lens. You can remove the metal cover (it is glued down). Generally you will not be able to re-install the lens barrier, but it can be removed without harm to the camera. When you remove the plastic plate which carries the lens barrier you will see a small metal gear, this is the base of the focus drive.

Jun 13, 2007 | Nikon COOLPIX L3 Digital Camera

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