Question about Canon imageRUNNER 3300 All-In-One Laser Printer

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Can't print over network

You suggested that I use pcl6 drivers, but I can't find pcl6 drivers for Mac OSX.
I have remote UI enabled but am also unable to get to the UI with any browser.

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  • PESysMan Sep 03, 2008

    I am able to ping the printer. 


    In the meantime, however, I have learned that the printer does not have a printer board. Apparently that's optional equipment. I don't understand why there is an ethernet port, the printer has an IP address, and the remote UI works just fine; but printing over ethernet apparently requires additional hardware.


    Sure took a long time to figure this one out!!

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Printing over ethernet does not require additional hardware. Whoever told you that is wrong. You just need the Network Card and N Boot Rom which is presumably already installed in your system and to upgrade firmware to N version. PS/PCL drivers have probably not been installed on your copier.
In Service Mode (Additional Functions > 2, 8 > Additional Functions), Copier > Display > Version > PS/PCL is almost certainly blank whereas it should show a number.
Get a technician to reload firmware.

Posted on Jul 17, 2009

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Make sure you have an ip address on the printer and that the lan speed is correct, from a command prompt you should be able to ping the printer.

>>>ping <ipaddress of printer>

Posted on Sep 03, 2008

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