The problem of your dvd is the optical lens. In cleaning the optical lens you should be very careful and be sure to unplug the unit, first remove the cover of the dvd,. You will see the dvd rock, and has a cover try to remove the top cover of the dvd rock and you will see the optical lens then you can start cleaning the optical lens but be sure not to touch the lens, you can use a cotton buds and then wipe it gently.
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