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as much as i hate to be the bearer of bad news the verizon guy was probably right if the screen displays anything when you are trying to power and then goes out that is almost always the mainboard on the phone that has gone bad. unfortunatly it is about the only part of that phone that cannot be replaced.
you can try going to your local T-mobile shop and ask for professional help or a replacement phone. i'am guessing your phone has a faulty hardware problem and will need a professional to repair the damage. another solution you can try is buying a new battery for your phone just make sure you keep the receipt in case the problem has not been solved.
Suggest that if you got the phone through T-Mobile, return it and get a different brand altogether.
I have been having the same problem with my phone which I have had for about 14 months and since it is out of warranty, there is nothing that can be done. Suggestions from getting a new battery to getting a new charger have been made. I have replaced battery and charger and still no fix. To use, I have to be plugged in at all times. I am faced with having to buy a new phone.
brand new ipaq 6340 4 official batteries, none will charge past 1% the
reason for this is that the ipaq is one of the shittest pda phones on
the market, its a kids toy, if your gonna get a smartphone get
something which isnt so **** LIKE A ******* PC!!! why do we want to
browse internet on a 3inch screen??? cos we all have small *****'s and
like to feel tough with a pda im a geek but ******* its **** my
advice dont waste £300 on this, i sold my 2 on ebay for £350 each to some poor sad pathetic arse haha
Try soft reseting your phone. If that doesnt work then try hard reseting. To soft reset take the stylus pen and push in the little hole on the bottom of the phone. You should feel a little click and then your phone will restart. Wait until your phone starts up again and if it still isnt working then do a hard reset.
To hard reset, hold down the green send button and the red end call button at the same time and continue to hold them down as you then push your stylus pen into the hole on the bottom of the phone untill you feel the little click. Your phone should start to reset. Be warned you will loose any information saved to the phones memory ie: phone numbers, pictures, personal settings. Anything saved to your memory card should be ok.
If your screen remains blank after trying both resets I would suggest taking it back to where you got it and and have them fix it or replace it.
Hope this is helpful.
= One thing you need first =
Bluetooth capable phone [that supports bluetooth dialing]:
Not all phones do this, even the ones with Bluetooth. My Motorola V551 worked fine with bluetooth dialing. My new Samsung does not, even though the palm and the phone recognize each other. With my Samsung, I can only send and receive contact info.
So say you have a BT phone that supports BT diailing...
===setup your phone and palm===
In Palm Applications
Ensure BT is on and that your Palm is Discoverable and has a Name
Select "Setup Devices"
Select "Phone Setup"
Select "Phone Connection"
Follow through the setup guide and you should be nearly set.
Once complete, exit back to Applications
==dial a contact==
goto Contacts (or press the contacts button)
select a contact so you see the contacts vCard info on screen
at the top center of the screen select the palm icon.
select the number for quick connect.
you should then be in business