Mine broke when I flipped over my handlebars... big bloom on the LCD display. I hemmed and hawed until I realized I should just call them. Since it was out of warranty, it was a $99 charge to replace the unit with a refurb, but I thought that was better than paying full price for a new one. I got it pretty fast. They even replaced my mount for free (that stupid tab breaks off way too easily, I've gone through three of them.) H T H.
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Your best bet on this would be to allow Garmin to handle it. These devices are so small and require steady hands and precision tools to perform the repair work. I checked out Garmin's site for "Out of Warranty" repair rates (even if under warranty - it wouldn't covered for the kind of accident it suffered), and the good news is: for just $79, it will be either be repaired or replaced with a factory "Newly-Overhauled" 305 GPS. It will also be updated with the latest software and come with a 90 day warranty.
You can arrange for this repair completely online by following the instructions on this page:
Soft reset : hold mode and lap/reset buttons for 10 seconds Hard reset : device should be powered down, hold start and mode buttons for 3 seconds then pulse press the lap/reset button.
After soft reset, you need to hold start button for up to 10 secs before it starts.
After hard reset, you will loose all your data, including profiles
Now if this does not work, you should check battery. Does the device charge when plugged on PC ? If it does not, either battery is out of order or the contacts inside the device re broken. This may happen if device is used in continuous vibrating environment like mountain bike.
Changing battery or fixing contacts issue is explained there :
This is not a user-fixable problem. Most likely the LCD display edge connectors are loose or corroded, but only Garmin can fix it. Your unit has a one year warranty from new (proof of purchase required); if your unit is out of warranty then Garmin have a fixed price repair policy, currently US$79 for your model.
I hope that my reply has been of assistance to you, if so please let me know by taking a moment to rate my answer.
Doesn't sound like toast, but need to know was unit dropped? Did you find the connector pushed in? Do you still have pieces? Try detaching the lcd screen and reattaching and see what happens, if you would like to send in let us know