Question about Sony Grand WEGA KDF-60XS955 60" Rear Projection HDTV

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Sony SXRD model KDS R50XBR1 - picture is still sharp but two-thirds of it is heavy in the green. I replaced the lamp which made no difference. Suggestions?

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  • Anonymous Dec 04, 2008

    I think i might have this problem but instead of green im seeing yellow

  • rhuiting Jan 24, 2009

    I'm having the same problem. The middle 2/3 of the picture is running heavy in the green/yellow range. Nothing I do seems to fix it.

  • scottdd Jan 26, 2009

    we have the same problem.the tv is being overtaken by green and other colors just do not look right.we also replaced the bulb and it didn't help. someone told me we need a new colorboard.i know nothing about these things but i'm trying to figure out the problem too.anyone have any answers?

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Sounds like a defective chip that SONY uses.  Mine had to be replaced by a tech over a year ago.

Posted on Aug 31, 2008

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1 Answer

My KDS-R50XBR1 will power on with picture for approx 1 second with the power light in green, then shut down automatically and the lamp light blinks 4 times. Is this a bad lamp only? Thanks! Mike A.


Hi,
If Lamp light blinks then it is lamp that is near to end of its working life.
If standby light is blinking then it is some thing else, when did you replaced lamp in tv last time?
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Sony kds-r50xbr1 turns itself off and then green light blinks 52


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Apr 22, 2009 | Sony KDS-R50XBR1 50" HDTV

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KDS-R50XBR1 50 in. HDTV Television: I can't get rid of the GREEN


Its another instance of the optical block (light engine) failure these TVs are known for. Heat from the lamp has damaged the LCD panels in the light engine. Sony has been directed by the attorney general's office in New York to warranty these TVs going back 4 model years. Call Sony at: 1-800-222-SONY for assistance.

michtech

Jan 24, 2009 | Sony KDS-R50XBR1 50" HDTV

1 Answer

WEGA only show yellow


Hello watts74:

When you turn your tv on, you still get an image of whatever channel you are on, but the background on the entire screen is green/yellow, correct? If so, the problem is the optical block. Read what I posted below on another thread and you should be on your way to getting your situation resolved.

Here is the link to the other thread I mentioned: http://www.fixya.com/support/t157434-green

All the best...



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By nonexpert_s.gif KDS-R50XBR1
Rank: Apprentice
Rating: 0%, 0 votes


If your SONY KDS-R50XBR1 or KDS-R60XBR1 color screen suddenly turns green, the optical block (aka light engine) is the culprit. Don't fret because as "Leadtech" has already posted back on Jul 04, 2007, SONY is aware of this problem and has extended the warranty to replace this very part. Additionally, and aside from the class action lawsuit currently pending in district court, parts and labor for in-house service IS included.

SONY states the warranty as follows:

"As part of the Sony commitment to quality, Sony is announcing that it is extending the limited warranty (parts and labor), in the United States, on the optical block of KDS-R50XBR1 and KDS-R60XBR1 model SXRD televisions until October 31, 2008, regardless of purchase date."

So all you have to do is:

1) Contact SONY Customer Service at (800) 222-7669 or (888) 772-7669 - Hours: Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM EST

2) Provide them with your model (as above) and your television's serial number

3) Tell them your screen color is nothing but green

4) They will provide you with a case number

5) They will ask you for your zip code and provide you with one or more SONY authorized service dealers, and their contact information.

6) You contact the dealer of your choice and schedule an in-house service. Explain to them that your screen is green and you are aware that many, same tv-model owners that have had this same problem, and that the optical block is the problem.

7) The SONY authorized dealer you speak with will schedule and appointment with you, and will provide in-house service.

Regarding the service, it will take about an hour to complete. Not that it is complicated for the technician, but where the optical block is located is that is time-consuming. It sits just "behind" the bottom of the tv screen and in order to get to it, the technician will have to:

1) Remove the bottom back gray cover

2) Remove the replaceable projection lamp located on the left side of the tv (looking from the back)

3) Remove lots of phillips screws

4) Disconnect many plugs

5) Remove 3 chassis closest to the back of the tv before getting to the optical block chassis, which is located up front, just behind the tv screen

Once the optical block is replaced, you will be amazed on correct color results.

Hope this helps...

Oct 15, 2007 | Sony KDS-R50XBR1 50" HDTV

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