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If i print from the computor a paper jam sign appears and i cant print. the scanned paper prints without trouble.is this a printer or computer problem? please could you advise how to fix this? thank you

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Body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte/misspell.gif) repeat-x scroll center bottom; } Power cycle your printer. Leave it off for five minutes. Look in the back if you can make sure there is not a little tiny shred of paper somewhere. Blow it out with compressed air. You may even have to power cycle the computer. The printer memory still thinks there is a print job waiting even though you have canceled it on the computer.

Hope that helps........

Posted on Aug 14, 2008

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In windows xp::

start then printers and faxes..
double click on the printer and the print jobs dialogue will appear,
delete all the jobs in it
close of the print jobs dialogue
right click on the printer and choose delete
restart your computer
right click on my computer, then choose properties, hardware then device manager
risght click any where and select scan for hard ware changes
the printer should be automatically detected and reinstalled


In WINDOWS VISTA
the printer and faxes is located in the control panel
follow the rest of the steps above as described under windows xp.

Posted on Aug 14, 2008

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Biggest possibility is related to the printer. check the gears if there is any object.

Posted on Aug 14, 2008

  • ExpressFiX
    ExpressFiX Aug 14, 2008

    Also you can print by choosing the smaller sizes of print area, so you can have chance to see difference

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Paper jam


Hi Good day!! Follow this method to remove your paper jam:

1. Check to make sure that the power cord is securely plugged into an active wall outlet if your printer is not turning on.

2. Make sure that the USB cable connecting your computer to your printer is securely connected if your printer powers on but will not perform a print job.

3. Remove a paper jam if the "Check Paper" light on the front of the printer is blinking. To do this, first turn off the printer and unplug the power cord from the printer. Open the front cartridge door and locate the jammed paper. Gently pull the jammed paper toward you. Plug the printer back in and turn it back on.

4. Connect your printer to a different USB port on your computer if you are experiencing slow printing. The slowness could be due to a connection problem with your computer's USB port. After you've switched the port, try your print job again.

5. Make sure that a phone line is securely connected from a phone jack to your printer if you are having trouble sending or receiving faxes.

6. Clean the scanner surface if your scans are blurry or have vertical white or black lines. To do this, spray the a soft, lint-free cloth with a mild glass cleaner. Wipe the scanner glass with the cloth and then dry it with another clean lint-free cloth.

7. Hard reset the printer if you are having trouble solving your problem. Turn the printer off and remove the power cord from the wall outlet. Wait at least 15 seconds and plug the cord back in. Power the printer on and try your job again.

8. Restart your computer if you can't solve your printing or scanning job. Sometimes restarting the computer can solve an unseen problem.

Don't forget to vote thanks!!!

Oct 28, 2010 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Cant send nor receive faxes


dear sir,kindly follow the below instructions
Instructions
  1. Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.

  2. Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.

  3. Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.

  4. Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.

  5. Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.

  6. Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.


take care..thank you

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The feeder on the top of my d1150 will not accept paper it keeps jamming, i have been scanning alot of documents the last two days and now it will not scan anything, it keeps jamming


turn on/off, unplug, plug in, should reset configs.
take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are stuck preventing from accepting paper.
go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.
lastly, go to web site of printer model and check site for trouble shooting if this does not work above.
hope this helps and good luck

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My Rx560 jams when i send a document from the lapop via usb. It prints fine if i photocopy something so its cant be a paper jams. I ge no error code it jus says turn the printer off.


If it jams only when you print from your computer it is most certainly related to the print driver. Try updating it from the manufacturers website or reinstalling it. Also make sure that you are testing it with a simple test. Don't print from a web page, use either a simple test page first or a graphic. If these print and it is just a web page that won't print, this represents a different symptom and a different set of trouble shooting.

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replace the ink cartridges first... could be just a cartridge issue...
do a print head cleaning... refer to your user's manual for step by step instructions on how to do a head cleaning on your printer.

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did you try scanning the test page after printing? this usually keeps the printer from reprinting the test page each time it is turned back on. Not sure about the paper jam.

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Yes I have the same problem :-( I have lots of work to do!!

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