Question about HP Business Inkjet 1200dtn Printer

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Auto duplex disappeared in HP Business Inkjet 1200

I've had 2 or 3 HP Business Inkjets--current one is 1200. It's networked to both Vista and XP PCs. Auto Duplex just disappeared. My only option to "print on both sides" is to select "manual". I've always had another option of "automatic". Checked for new drivers, and there aren't any. Printer works fine otherwise. Contacted HP and because it's out of warranty they want to charge me $35 to even talk with me, with no assurance they can fix the problem. I can't find anything about this doing web searches. Anyone else had this problem, and if so, what if anything can be done? Thank you.

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The default in Vista seems to be the duplexer is not installed. You will need to tell the driver the duplexer is present. This would be found in the (control panel)printers folder, doubleclick on the 1200d, printer, properties, device settings, installable options, then select "installed" for Duplex Unit.

Posted on Nov 09, 2008

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