Question about Toshiba SD R2312 CD-RW/DVD-ROM (Combo) Burner

1 Answer

Drive is not accessible. I/O Device Error

Drive is not accessible. The request cannot be performed because of an I/O Device Error When accessing the above said error occured When I clicked the CD Drive it shows the following message "The request cannot be performed because of an I/O device error.

Posted by on

  • 4 more comments 
  • Anonymous Dec 19, 2008

    exact same problem & that solution didnt work

  • poofta Jan 07, 2009

    mine is exactly the same problem but it still occurs even after using the fix described

    this drive was the original drive of my computer and the problem has started occuring around the same time i installed a new dvd SATA drive. (although it did work ok for a few days)

  • luinserke Feb 12, 2009

    I have the same problem on my laptop. It is a toshiba running windows XP. I have done nothing to the driver since purchasing it, it is all in original program and equipment. It used to work, but now it doesn't. I have tried the first of the thre reccomended solutions. I don't think the other two are applicable. I have never touched the interior cables of my laptop, and my driver has a tendency to just start and stop whenever it sees fit. Most of the time, however, i cannot use it.

    It has a power supply, and every time i put a disk in it tries to read it, but cannot, due to the I/O error.

  • Anonymous Feb 14, 2009

    cd d rom not accessible

  • qsa1 Feb 14, 2009

    cd rom d drive not accessible

  • wally111111 Mar 08, 2009

    I have a 4 year old Toshiba Sattelite M35X running Windows XP Home and i have the same problem BUT my drive will still read DVDs. The problem is only with CDs



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 93 Answers

Method 1: Change the transfer mode for your CD drive in IDE Channel Properties
1. Click Start, right-click My Computer, and then click Manage.
2. Under Computer Management (Local), click Device Manager.
3. On the right side, expand IDE ATA/ATAPI controllers.
4. Right-click the channel where your CD drive is connected, and then click Properties. Typically, this channel is Secondary IDE Channel.
5. On the Advanced Settings tab, in the Transfer Mode box for the device that represents your CD drive, click PIO Only. Typically, this device is Device 0. Then, click OK.

If the issue is not resolved after you change the transfer mode for the secondary IDE channel device 0, your CD drive may not be located there. Use the same procedure to change the transfer mode back to DMA if available. Then, repeat these steps to change the transfer mode for IDE devices in the following order until the issue is resolved:
• Primary IDE channel, device 1
• Secondary IDE channel, device 1
Note Primary IDE channel, device 0 is connected to your boot disk. This is the hard disk that typically contains your operating system.


Make sure that all cables are connected correctly
If you have another cable, try to use it. For USB devices, try to use another USB port. If it is internal dirve is there then Reseat it that means remove it and reinstal that
Then Set the BIOS as Default for that restart the system and before windows screen it gives the instructions how to boot in setup once you are in setup, on the bottom it says press F9 or F10 to set as default; different BIOS have different options so do the as the on screen instructons says.


Try to access the media or device on another computer; try it on your friend or family computer
if it is not working contact your H/W Vendor

Posted on Aug 14, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Detecting but unable to perform any action..

if you have a linux distribution at all (eg Ubuntu, Fedora) or download a linux distro and use a live version (which is smaller than full version and can be ran off a usb so switch your machine to boot to usb once distro is on there) then you should be able to see the hard drive on a linux distro all fine with all files still on there. Also another option is get a virtual box program and open linux from that and access your files in that virtual distro

Dec 01, 2013 | Toshiba 1GB USB 2.0 High-Speed Flash Drive...

1 Answer

When i inserted an external drive to my pc, then i want to access to this external drive, it says the request could not be performed due to io device error.

io error means that the "Input/Output" is not working. This could be due of different reasons. Try the following:
1. try it on another computer if it works, it's something with your computer. Could be hardware (e.g. loose connected cable or driver) 2. try another USB cable, if it works, its due of the USB cable (or the cable has loose contact)

Mar 11, 2011 | Western Digital WD 250GB ELEMENTS 2.5 INCH...

1 Answer

I/O device error

Hmm? Your drive may be corrupted which makes it unuseable. I hate to admit your files may be lost at this point also. In order to reuse the unit, repartion and format the unit. I hope this helps.

Jul 14, 2009 | Maxtor Basics Personal Storage 3200 Hard...

1 Answer

IO Device Error

My Maxtor died like this. The disk was OK, it was the electronics that blew. I bought a new empty disk drive box and fitted the disk drive and fixed it. Years later the disk still works in the replacement box and power supply. I got my files and data back with the disk drive in the new box. The size of that disk looks small today. It may be Parallel (PATA) and you need a PATA box, that is harder to find as obsolete. You need to try the disk first in another drive holder.

So PATA and SATA??? Look here and read up about it with pictures too:

An external disk unit has three main parts.
1. The disk drive.
2. The electronics box.
3. The power supply.

Sep 08, 2017 | Maxtor One Touch (RBAY080B0USR) Hard Drive

1 Answer

Can not access device neither directly nor via PC

I have the same frigging problem with mine. What's the solution?

Mar 19, 2008 | SanDisk Sansa e140 MP3 Player

4 Answers

Drive is not accessible. I/O Device Error

Drive is not accessible. The request cannot be performed because of an I/O Device Error
When accessing the above said error occured

Jan 26, 2007 | Matsunichi MF326 MP3 Player

Not finding what you are looking for?
Toshiba SD R2312 CD-RW/DVD-ROM (Combo) Burner Logo

5,271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides