Question about Toshiba SD R2312 CD-RW/DVD-ROM (Combo) Burner

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Drive is not accessible. I/O Device Error

Drive is not accessible. The request cannot be performed because of an I/O Device Error When accessing the above said error occured When I clicked the CD Drive it shows the following message "The request cannot be performed because of an I/O device error.

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  • Anonymous Dec 19, 2008

    exact same problem & that solution didnt work

  • poofta Jan 07, 2009

    mine is exactly the same problem but it still occurs even after using the fix described





    this drive was the original drive of my computer and the problem has started occuring around the same time i installed a new dvd SATA drive. (although it did work ok for a few days)

  • luinserke Feb 12, 2009

    I have the same problem on my laptop. It is a toshiba running windows XP. I have done nothing to the driver since purchasing it, it is all in original program and equipment. It used to work, but now it doesn't. I have tried the first of the thre reccomended solutions. I don't think the other two are applicable. I have never touched the interior cables of my laptop, and my driver has a tendency to just start and stop whenever it sees fit. Most of the time, however, i cannot use it.

    It has a power supply, and every time i put a disk in it tries to read it, but cannot, due to the I/O error.

  • Anonymous Feb 14, 2009

    cd d rom not accessible

  • qsa1 Feb 14, 2009

    cd rom d drive not accessible

  • wally111111 Mar 08, 2009

    I have a 4 year old Toshiba Sattelite M35X running Windows XP Home and i have the same problem BUT my drive will still read DVDs. The problem is only with CDs

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Method 1: Change the transfer mode for your CD drive in IDE Channel Properties
1. Click Start, right-click My Computer, and then click Manage.
2. Under Computer Management (Local), click Device Manager.
3. On the right side, expand IDE ATA/ATAPI controllers.
4. Right-click the channel where your CD drive is connected, and then click Properties. Typically, this channel is Secondary IDE Channel.
5. On the Advanced Settings tab, in the Transfer Mode box for the device that represents your CD drive, click PIO Only. Typically, this device is Device 0. Then, click OK.

If the issue is not resolved after you change the transfer mode for the secondary IDE channel device 0, your CD drive may not be located there. Use the same procedure to change the transfer mode back to DMA if available. Then, repeat these steps to change the transfer mode for IDE devices in the following order until the issue is resolved:
• Primary IDE channel, device 1
• Secondary IDE channel, device 1
Note Primary IDE channel, device 0 is connected to your boot disk. This is the hard disk that typically contains your operating system.

OR

Make sure that all cables are connected correctly
If you have another cable, try to use it. For USB devices, try to use another USB port. If it is internal dirve is there then Reseat it that means remove it and reinstal that
Then Set the BIOS as Default for that restart the system and before windows screen it gives the instructions how to boot in setup once you are in setup, on the bottom it says press F9 or F10 to set as default; different BIOS have different options so do the as the on screen instructons says.

OR

Try to access the media or device on another computer; try it on your friend or family computer
if it is not working contact your H/W Vendor

Posted on Aug 14, 2008

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