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Sony has the manual for the CMT-HPZ9 on the product support page: https://esupport.sony.com/US/p/model-home.pl?mdl=CMTHPZ9&template_id=1®ion_id=1&tab=manuals#/manualsTab . Make sure to click on the Manuals tab if you don't see the Operating Instructions link in the left hand column.
If you have a Phono input it will provide the additional amplification needed for the ceramic cartridge, and perhaps even more amplification for a magnetic cartridge, made available by a switch. It also has extra bass boost to counteract the lack of bass in the recording, done so as to keep the grooves from making use of lots of platter real estate. By minimizing the bass, the recording time is increased.
If you don't have a Phono input, but you have an aux input, you may have to crank the volume and the bass to get reasonable sound, because the phonograph cartridge doesn't produce much output as compared to "line-level" devices such as a line-out on a tape deck.
Looks like you need a short 3.5mm jack to twin RCA lead. The RCAs will be colour coded red and white, so your mom can put them in the right sockets on the back of the Sony, with the 3.5mm plugging into the iPod. There'll be an option on the remote or the front panel to select 'Audio In' or 'Aux in' or similar.
The unit will attempt an internal reset to start from a known position. If you are hearing mechanical noises, the unit is out of sequence and must be rebuilt. These are not the most straightforward units. If any portion of hte system fails the "startup" sequence, the entire unit will stop. Unfortunately, this may need to see a servicer.
After looking @ the owner's manual online, I can see why you're confused. Man! It shouldn't that tough. You can always tell when the Chinese translate anything into English. If look you closely enough on pages 18 & 19, whenever the directions refer to "manual recording" one of functions that they don't specify is the recording of 1 tape onto another. The way that this manual was written the writer apparently didn't envision that anyone would want to do tape-to-tape (dubbing) recording.
On pg 18 it says to load a recordable (blank) tape into the B side deck. Easy enough. Next comes the tough to discern part. In section 2 where it mentions "For Manual Recording and Sound Mixing:" Select the desired source to record or mix. In your case that would be the A deck. Here is where they needed to take a little time and explain that tape-to-tape recording is one of those possibilities. Notice that you'll need to place the B deck in standby. Then select the REC PAUSE/START to start the B deck & then (this is another place where they needed to be more clear) you'll need to simultaneously start (press the play button) the A deck which would be the recording source. In the future just remember that the A deck is the source and the B deck is the destination.