Question about F-Secure Anti-virus Client Security (FSACS001)

2 Answers

I bought Windows AntiVirus 2008 on-line. When I run it, it says there are nine Trojan viruses. When I click fix the problem, it says to re-boot and run scan again. I have done this ten times. It tells me the same thing again and again. It does not remove the virus. What is the problem?

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 43 Answers

Antivirus 2008 is a rogue program which can corrupt your PC. It will not delete any trojan virus but rather increase there value. Get some antivirus program on system. You can use McAfee or Trend Micro. They can easily remove all rogue prgrams.

Posted on Jul 20, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Antivirus 2008 is a malicious rogue program that prompts you to buy their product. It also goes by Antivirus XP 2008 and Antivirus 2009. Since you have already bought it I am not sure how to get your money back. But, this is a fixable problem for your computer. Go to http://www.malwarebytes.org/rogueremover.php, download this tool and it will remove the program completely. Follow all instructions that are prompted and complete removal should be the result. Since it is a rogue program, simply uninstalling will not work. As soon as you reboot, all symptoms will return.

I am an IT Professional that has done this three times in my work this year. A Google search of Antivirus 2008 will reveal countless other people who have had the same thing. I suggest monitoring your bank account/credit card or whatever you used to pay to make sure other unidentified charges are added as other people have had this problem too. I would also suggest downloading an Antivirus such as AVG Free after you remove the rogue program.

MDH

Posted on Nov 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

6 Answers

I want an antivirus for PC


avast anti virus, you can download at this link
http://www.avast.com/free-antivirus-download
avira anti virus, you can download at this link
http://www.avira.com/en/avira-free-antivirus
this two antivirus is though and free
i hope this helpful
thank you for using fixya

Feb 06, 2011 | AVAST Software Avast Free Antivirus

Tip

HOW TO REMOVE ,ave.exe known as "VISTA SECURITY 2010 POPUP"


Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

It is fake antivirus on internet. Most of the internet users have got bad experience with this VISTA SECURITY 2010 POPUP. This particular virus cannot be detected with any normal antivirus software and at the end internet users are the victim of loosing important data by formatting the hard drive. This is a scam, should not be taken lightly. It will give popup on your screen like- your Vista PC has got serious infection - System infected with Trojan. Even it will give count of infected files, which is really very scary. This fake antivirus might have downloaded by clicking on infected FACEBOOK or MYSPACE ads or by downloading any software or movies or songs.


Press Crtl+Alt+delete and open task manger then click on process tab. Highlight ave.exe and click on end process


Try the following steps


Go to Start> Run. Type notepad and press enter...
While notepad will open, copy all the text on notepad.



Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Classes\.exe]
[-HKEY_CURRENT_USER\Software\Classes\secfile]
[-HKEY_CLASSES_ROOT\secfile]
[-HKEY_CLASSES_ROOT\.exe\shell\open\command]

[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"


Then save this notepad as fix.reg on the Desktop


*** (Remember to select All Files on save as as window while saving the notepad) ****


Double Click on fix.reg and then click YES for confirm.


Restart the computer.

on Sep 30, 2010 | Free of Virus Remove Fake Antivirus

3 Answers

How to remove shortcut virus from removable media


Download Kaspersky Removal tool into your system and then run a complete scan of your PC.
If you find the virus or Worm, simply just follow the recommendation action and thick mark for apply to all objects.
http://www.gokhiel.com/2010/08/how-to-remove-virus-shortcut-folder.html

Feb 03, 2011 | Kaspersky Labs Anti-Virus 2009 for PC

1 Answer

Torjan remove virus


Reboot your computer if you have a Mac. Do this by holding down the "Shift" key while the computer restarts itself.

Launch an antivirus program that you should have installed on your computer, such as Symantec's Norton or McAfee. Wait for the program's window to appear, then go to "Disk View." Highlight your computer, then select "Scan/Repair" so that the antivirus can detect the Trojan and trash it.

Exit the antivirus program on your Mac. Restart your computer again to ensure that the Trojan has been deleted. Empty the trash can on your computer once it is back up and running.

Disable the System Restore feature if you're a Windows user. Go to "Start" at the bottom of your screen, then right-click the "My Computer" icon to go to "Properties." Check "Turn off System Restore" under the System Restore tab in the "Properties" window, then select "Apply." Confirm that you want to disable System Restore by clicking "Yes" and "OK."

Update your virus definitions in your antivirus program. Open the program, or go to the website, to download the latest definitions so that you can receive the most recent alerts and keep your computer protected.
Scan your files to detect the Trojan file. Follow the instructions in your antivirus program to delete any suspicious files. You may want to write down the path and file name of the Trojan, which is usually found in the "C:\" hard drive. Then, edit your computer's backup registry by choosing "Start," then "Run." Type "regedit" in the window that appears and click "OK."

Search for the registry entry from which the Trojan derived, which may begin with "HKEY" followed by the file path. Delete the registry entry to ensure that the Trojan is removed. Exit the registry entry, and restart your computer so that the changes can take effect.
Hopefully, it may help to remove Trojan virus from your PC.

Dec 07, 2010 | Free of Virus Remove Fake Antivirus

4 Answers

ANTIVIRUS for invalid shortcuts


I understand that you have problem that is creating shortcuts right?

Please download this utility from below link to clear virus
http://www.computerdelhi.com/

and download exe from row no. 42 on this page. you can fine many more exe tools to remove virus

Mar 11, 2010 | Computer Utilities & Maintenance

2 Answers

I CANNOT REMOVE WIN32/SALITY.V VIRUS CAN U HELP ME PLEASE


Hi, I presume yo do have an antivirus installed.
So to remove this type of Trojan/worm you need to:
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
If you can't get the antivirus to detect it, 1st start you PC in "Safe mode" and run the antivirus full-scan from there.
To start the PC in "safe mode", when teh PC is booting (before the windows loading screen, press F8 to gte the menu to select "safe mode")

If you don;t have antivirus, download AVG free antivirus or visit Microsoft's OneCare site for a freescan & celan.. Do not install an antivirus based on ANY pop-up message you see on teh web.
Cheers,
Ed

Oct 28, 2009 | Computer Utilities & Maintenance

2 Answers

How to remove trojan virus VBS.SIBAK.A


try this one, which is related to pc cillin.

http://www.trendmicro.com


use the Housecall protocol, which is updated every 12 hours or so.

Feb 15, 2008 | Computer Utilities & Maintenance

1 Answer

I have win32 virus in my pc...


The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.


Disable System Restore (Windows Me/XP).
Remove all the entries that the risk added to the hosts file.
Update the virus definitions.
Run a full system scan and delete all the files detected.
Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
How to disable or enable Windows Me System Restore
How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).


2. To remove all the entries that the risk added to the hosts file

Navigate to the following location:


Windows 95/98/Me:
%Windir%
Windows NT/2000/XP:
%Windir%\System32\drivers\etc

Notes:
The location of the hosts file may vary and some computers may not have this file. There may also be multiple copies of this file in different locations. If the file is not located in these folders, search your disk drives for the hosts file, and then complete the following steps for each instance found.
%Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows (Windows 95/98/Me/XP) or C:\Winnt (Windows NT/2000).


Double-click the hosts file.
If necessary, deselect the "Always use this program to open this program" check box.
Scroll through the list of programs and double-click Notepad.
When the file opens, delete all the entries added by the risk. (See the Technical Details section for a complete list of entries.)
Close Notepad and save your changes when prompted.


3. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.


4. To scan for and delete the infected files
Start your Symantec antivirus program and make sure that it is configured to scan all the files.
For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
Run a full system scan.
If any files are detected, click Delete.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.


5. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

Click Start > Run.
Type regedit
Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.


Navigate to and delete the subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RpcRemotes


Navigate to the subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup


In the right pane, delete the value:

"Ph4nt0m" = "Ph4nt0m"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv


In the right pane, reset the value to the original value if applicable:

"Start"


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess


In the right pane, reset the value to the original value if applicable:

"Start"


Exit the Registry Editor.



also u can use the link for free download of virus removal tool
http://www.bitdefender.com/site/Download/browseFreeRemovalTool/

Jan 22, 2008 | Computer Utilities & Maintenance

Not finding what you are looking for?
F-Secure Anti-virus Client Security (FSACS001) Logo

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top F-Secure Computer Utilities & Maintenance Experts

Clive Gray

Level 3 Expert

1479 Answers

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Tony

Level 3 Expert

2598 Answers

Are you a F-Secure Computer Utility and Maintenance Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...