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Will not spin clothes dry! Kenmore Elite SM 9711174 heavy duty top load king size capacity ultra quiet pak II

Hi,
This top load washer does not seem to have any get up and go.
It will not spin in the spin cycle. A little push on the drum and it will start a bit but no real get up and go. We have also had to watch for the rinse cycle and the fabric softener dispenser does not do it any longer.
Also makes a very loud banging noise sometimes on and off.
Noise only lasts about 20 seconds and stops.
Leaves clothes sopping wet.

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  • 1 more comment 
  • Anonymous Dec 17, 2008

    I have the same problem.

  • ercarter Mar 25, 2009

    Noisy at beginning of a spin. Not quite able to get rid of water like it used to. Seems to be the spin transmission is faulty. Tilted over to see if there was a belt - no belt that I can see - so this to me means it's likely time to replace.

  • rhondakenney May 11, 2010

    Hi,
    This top load washer does not seem to have any get up and go.
    It will not spin in the spin cycle. A little push on the drum and it will start a bit but no real get up and go. We have also had to watch for the rinse cycle and the fabric softener dispenser does not do it any longer.
    Also makes a very loud banging noise sometimes on and off.
    Noise only lasts about 20 seconds and stops.
    Leaves clothes sopping wet.

×

5 Suggested Answers

kjmac
  • 97 Answers

SOURCE: Dispenser still full of water and fabric softener

hiya
this could be caused by a faulty cold inlet valve if the detergent is not being taken away. however if the detergent iis being taken away then the valve is working ok as it fills the compartment with water lifting the detergent out and into the washing machine.

hope this helps


please dont forget to rate the helpfulness of this reply, thanks kj

Posted on Aug 03, 2008

  • 12 Answers

SOURCE: my bosch classixx 1000 express wont take the fabric softener

take out the soap drawer and clean it there will b a blockage in the softener nozzle this will clear the problem

Posted on Dec 21, 2008

  • 220 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.

Posted on Jan 16, 2009

blueextc3221
  • 15935 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

tiger56h
  • 176 Answers

SOURCE: Kenmore 90 series Heavy Duty Super Capacity Plus

hi check the lid swetch

Posted on Sep 15, 2010

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