Question about Dell 924 All-in-One InkJet Printer
When I try to print the paper is pulled about a quarter of the way down and then does not move. I have tried fanning through the paper to make sure it does not stick together and I have tried different types of paper but nothing has helped.
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few troubleshooting for paper Jam issue.
Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.
6. Remove any visible obstructions.
7. Reinsert the paper.
Adjust the Printer Paper Guides
Extend the front paper support on the printer.
Try a Different Piece of Paper in the Printer
1. Take the top 10 sheets off of the **** of paper.
2. Verify that the remaining sheets of the **** are not wrinkled or dirty.
3. Replace the remaining part of the **** back in the printer.
Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.
Try a Different Type of Print Media
Many image quality and paper feed issues are caused by the type of print media being used.
Try a different type of print media that is specifically made for this printer.
When there is no different print media available, take out the top half of the stack and flip it over.
Try holding the printer upside down and shake it moderately
Make sure you remove all the cables from printer before performing it
Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer
Posted on Nov 07, 2008
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