Question about Dell 924 All-in-One InkJet Printer
When I try to print the paper is pulled about a quarter of the way down and then does not move. I have tried fanning through the paper to make sure it does not stick together and I have tried different types of paper but nothing has helped.
/* Style Definitions */
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
font-family:"Times New Roman";
few troubleshooting for paper Jam issue.
Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.
6. Remove any visible obstructions.
7. Reinsert the paper.
Adjust the Printer Paper Guides
Extend the front paper support on the printer.
Try a Different Piece of Paper in the Printer
1. Take the top 10 sheets off of the **** of paper.
2. Verify that the remaining sheets of the **** are not wrinkled or dirty.
3. Replace the remaining part of the **** back in the printer.
Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.
Try a Different Type of Print Media
Many image quality and paper feed issues are caused by the type of print media being used.
Try a different type of print media that is specifically made for this printer.
When there is no different print media available, take out the top half of the stack and flip it over.
Try holding the printer upside down and shake it moderately
Make sure you remove all the cables from printer before performing it
Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer
Posted on Nov 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 13, 2013 | Canon Office Equipment & Supplies
May 12, 2013 | Canon MX300 Office All-In-One Printer
Sep 24, 2011 | Lexmark X4530 InkJet Printer
Oct 08, 2010 | Epson TM-U220 Matrix Printer
May 23, 2009 | Office Equipment & Supplies
Apr 29, 2009 | Epson Stylus CX5000 InkJet Photo Printer
Apr 18, 2009 | Lexmark X1270 All-In-One InkJet Printer
Apr 05, 2009 | Lexmark P4350 All-In-One InkJet Printer
Jan 03, 2009 | Lexmark Color JetPrinter Z23 InkJet
Oct 17, 2007 | Lexmark X83 All-In-One InkJet Printer
124 people viewed this question
Usually answered in minutes!