My words are printing fine but my images are coming out very dark. You can't even make out the picture. All I see is a black blog. I just installed a new cartridge and now this is what I get!
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The black ink produces dark images while color ink produces multicoloered images. Once pictures that appear in color on the computers word documents are dispensed for printing, the color ink makes possible requests. It is impossible to request black charaters from colored ink on the printer.
It si not possible because the %darkness of the black ink and the black toner. The first is near 93% black and the toner even at ***** eye looks dark gray less than 90% black.
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements. Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.
It sounds like this is an HP driver issue. HP drivers have built-in "optimizations" (that unfortunately have bugs) for things like printing photos. Different programs (word, for example) try to take advantage of these optimizations in different ways. When they work, they give superior photo printing (faster, with more accurate color). When they don't, you get black squares.
This is why "converting" it to PDF worked for you -- Word printed it through the PDF driver instead of the HP printer driver, then when you printed the PDF file, that program avoided those optimizations when it sent the images to the printer. Unfortunately, the translation caused quality loss.
If your goal was to print out something like a "proof-sheet" of photos, you might try the free photo organizer at www.preclick.com. It will print these for you, captions and everything, and should be able to avoid the driver issues.
i have the same problem, printing ok, scanning and copying all in black. please help. installed new original cartridges
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