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i had one of these about 5 years ago, you need a set of carseat adaptors that plug in somewhere near the canopy attatchment,possibly they go in where the canopy does( you can't use at the same time)
the seat needs to be laid back so flat if you want car seat on back or if on front you need to push seat forward instead .
hope this helps if not go to jane website and download instructions for use.
you have to remove the seat cover first than attach the car seat bracket on the pushchair and the carrycot just goes on top easy. If you ever need any spare parts for your baby jogger go to www.buggypitstop.co.uk I think they are the only place in the uk you can buy spares from. May be useful to site to store in your favourite if you ever need spare or repairs.
Unfortunately that is how the breezy sun canopy's are. For that reason I avoid them, and the fleece. The canvas canopy's tend to sit a lot more straight and firm without drooping down onto baby's head.
my mother had the same one, had same problem and found that it was cheaper to by another stroller. she ended up buying an evenflo. because with the cost of the replacement seat and shipping and then running the risk of the samething happening again, your better off cutting your losses with that stroller. she uses the evenflo one with my son when she jogs and she loves it.