Question about Jenn-Air Refrigerators

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Side by side Jenn Air model # JCB2388AR fridge/freezer

Jenn-air side by side neither keeping things cold in refridge or frozen in freezer

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  • Anonymous Apr 01, 2014

    temperature may have dropped

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Thermostat problemfor sure if not then
not probably it could be compressor if it is the problem it wiil be costly.

Posted on Aug 13, 2008

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How cold is the freezer, stick a thermometer in and figure it out. Is the fan in the freezer running? Check for ice build up on the coils. Let me know what you find after doing the above

Posted on Aug 13, 2008

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Try to unplug your appliance to defrost it then clean it after this try it plug it again to see if there is change...if sitll not working...first check thermostat if working. check your compressor and fan make sure it clean and working if not you need replacement for this parts.

Posted on Aug 13, 2008

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Have a look over here
http://www.repairclinic.com/0088_4_1.asp#Level1_2

also more common problems and solutions at
http://www.repairclinic.com/0088_4_1.asp

repair parts also available at the same website
http://www.repairclinic.com/SmartSearch/SmartSearch.aspx

Posted on Aug 13, 2008

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Hi!!

Check to see if the evaporator fan behind the freezer wall (remove wall) is running. If it isnt the air will not flow properly in the unit. Replace the fan motor and it will fix it.

Good Luck!!

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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

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1 Answer

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1 Answer

I have a jenn air side by side. the freezer is


This is usually a sign of a defrost problem. I will need you model number to help you better. Sea Breeze
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1 Answer

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1 Answer

Jenn Air JCD2389 fridge not cold on fridge side


You have plugged the defrost drain line.This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and thawing it out with a heat gun (be careful of melting plastic) or actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube.

Try it and let me know!

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1 Answer

JENN-AIR BLOWS WARM AIR


hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

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