Question about Microsoft Xbox 360 Console

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Tray not opening

My 360 tray will not open!

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Push an unbent paperclip into the tiny hole. This is an emergency eject.

Posted on Aug 13, 2008

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How to fix the "open tray" error on Xbox 360


When ever you have a problem with your Xbox 360 always do these steps first:
1. Turn off your Xbox 360
2. Unplug all of your cords
3. Plug your cords back in
4. Turn your Xbox 360 back on

1. Now with your Xbox 360 on open your tray.
2. Hold your tray open while you turn Xbox 360 off making sure it doesn't close.
3. Still making sure your tray doesn't close turn it back on.
4. Have fun!!!


If this does not work you will have to send it into microsoft to fix. If your warranty is up you will have to pay $150 to fix it. Otherwise it's free

on Apr 20, 2010 | Video Game Consoles

2 Answers

Open tray problem on a xbox 360


this problem used to occur alot on my x box 360. well first off you need to pray. secondly give it time and whatever you do, do not smash the tray button out of anger for this will only break it further. eventually it will open normally again. just give it about........... a week 2 tops. unless it wont open at all......ever then you will be fine.

Jun 22, 2010 | Microsoft Xbox 360 Console

1 Answer

360 tray opens and closes by itself


broken faceplate or broken dvd tray. Call MS support.

Mar 20, 2010 | Microsoft Xbox 360 Console

1 Answer

Reading reading open tray


Make sure the disk is facing the correct direction and close the tray.

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 reads open tray and doesn't show game


Just keep closing and opening the tray, sooner or later it should read the disk.

Dec 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Open tray


Hi, this is caused because your laser is either dirty or starting to fail. Take your 360 and turn it on, then open the tray. As soon as the tray is open, unplug your 360. Now with the tray open use a can of compressed air or an air compressor and blow out the DVD drive .And see if it is because your laser is dirty. Take your 360 and plug it back in and try putting a disc in it. If it still gives you the "open tray" error, then your laser is not reading the disc and needs to be replaced.

Aug 21, 2009 | Microsoft Xbox 360 Console

1 Answer

New or old dis put in 360


I had the same problem with my 360 a couple weeks ago. My xbox was out of warranty so I opened it up and cleaned the Dvd eye with 90% alcohol. Works great!

May 05, 2008 | Microsoft Xbox 360 Console

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