Question about SanDisk Sansa Clip MP3 Player

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SanDisk Sansa Clip MP3 Player Problem

IT WON'T FLASH ON IN THE SCREEN N I CAN'T SEE WAT I'M PRESSIN PLZ HELP IS NEW I GOT IT LAST WEEK

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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The screen is dim it is on the last song played it won't do anything won't turn off but won't play either, It worked fine this morning help please It is a sansa clip 2gb I've had it since Sept. 09


Sansa Clip won't turn off right? push up power button and hold it for 10 to 20 second, your device will turn off now.
After that, you should update your new firmware from sandisk forum, you should check Sansa Clip or Sansa Clip+ from the following web,
http://forums.sandisk.com/sansa/
Good luck

Jan 25, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My brandnew sansa clip is recognised by my


you should update new firmware first at http://forums.sandisk.com/sansa/

if it still doesn't work, change another one.
Good luck

Jan 12, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa MP3 Player (clip 2gb)


my mp3 4gb is not working at all and it needs to be reset

May 26, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Computer not recognizing mp3 sansa clip


Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Apr 09, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sandisk Sansa Clip 1 GB MP3 Player - Black


Just return that mp3 player to Besy Buy. Dont even think of exchanging it for new one. I have tried 4 Sansa Clips, and none of them works.

Solution is: Just return your mp3 player.

Nov 23, 2007 | SanDisk Sansa Clip MP3 Player

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