Had my LS-40 for a long time, was great, but now it will not pull the film
strip in when I hand feed it. When I open the SA-21 and insert the film my
hand, it will be auto rejected when I power up. Looks like the system is not
sensing the entry of the film strip? Are there sensors in the SA-21 and how
to I get to them?
Put the film in after it is powered up. The unit needs to run through a power-up and calibrate cycle first. Once powered up, the until will feed the film in once it reaches a certain point into the machine.
The unit is supposed to kick the film back out when you close down the scanning software. If your film ever gets stuck try this to get it out. DO NOT force the SA-21 out of the machine with film stuck in it.
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If you switch off the scanner you should then be able to remove the grey film holder, even though the film strip will still be inside. Then, press the small button above the film entry slit to open the front of the holder. Pull up the top cover, ease the bright metal holder strip forward then lift the metal flap that holds down the film strip. At this point you should be able to remove the film strip. Re=assemble and try again.
I opened the hood on the machine, and between the first two intake rollers on the bottom, there is a small rubber strip. This strip comes packaged with a sticky yellow tape to protect the rubber. When it was installed, no one removed this tape. After doing so, the machine feeds great. Hope this helps someone else who may be experiencing a similar feed issue.