Question about HP Scanjet 5590 Flatbed Scanner

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No HP Devices have been detected. Solutions Center will now close.

I've installed, uninstalled, and reinstalled the software for my HP 5590 scanner, but apparently it has no Solutions Center. It keeps telling me:
No HP Devices have been detected. Solutions Center will now close.

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  • venetia1 Mar 30, 2009

    I have the same problem all of a sudden with my C3150 AIO. I can still scan with it through my CorelDRAW software and I can still print to it, I just can't open the Solution Center

  • dmaconthe1 May 11, 2010

    Have you installed the WIA version of the software?

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It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Posted on Oct 09, 2008

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One more thing to try after you've completely uninstalled all hp related software and reinstalled it. Make sure hpqcxs08 is running. Start menu, Run, type services.msc and scroll down to hpqcxs08 and double click on it and set start up type to automatic and start it. Reboot and hopefully your solutions center will now see the printer. I have a c4480 and have seen every error. The 96% fatal error, solutions center will now close error and some other ones.

Posted on Jan 20, 2009

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Posted on Jan 02, 2017

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I have installed hp scanjet 2400 driver on XP but it is not working. message coming is "No HP Devices have been detected. HP Solution Center Will close now" Kindly help me out as i am unable...


Hi

Try a different cable to connect to the PC.

Try downlading updates and security patches from here.

If these don't work, power off the scanner > disconnect the connection cable > uninstall all components of the HP Programs in Add or Remove programs > restart the computer > reinstall the scanner drivers and programs > restart the computer > power on the scanner > reconnect the cable > test again.

If none of this works, the device may be faulty.

I hope this helps.

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I download hp 5590 drivers from hp.com i tried to install it, the proces eend normaly, but if i connect the scanner, windows xp show the new hp connect like its not installed yet. I check at add remove...


FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
INSTALL PRINTER SOFTWARE
DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
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Feb 15, 2011 | HP Scanjet 5590 Flatbed Scanner

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I tried installing the HP scanjet 5590 scanner on a pC but it jut shows that it is installing and stays there forever. Anyone knows ow to solve this problem? PLS help-thanks in advance.


1) HOW MUCH COMPUTER MEMORY DDR MEMORY DOES YOUR COMPUTER HAVE INSTALLED?

2) HOW MUCH FREE SPACE IS ON YOU CURRECT HARD DRIVE?

3) TURN OFF YOUR ANTI-VIRUS SOFTWARE AND SPYWARE DETECTORS THEN DO THE FOLLWOING:

A) UNPLUG SCANNER FROM COMPUTER
B) MAKE SURE THE ANTI-VIRUS AND SPYWARE DETECTION SOFTWARE IS TURNED OFF FOR THIS INSTALL.
C) INSTALL SOFTWARE FROM ORIGINAL CD/DVD
D) ATTACH SCANNER AND ALLOW IT TO DETECT THE SCANNER AND ALLOW IT TO SEARCH FOR BEST DRIVER.
E) IF THIS DOES NOT WORK THEN EMAIL ME AT RAFURMANEKJR@HOTMAIL.COM

Nov 25, 2010 | HP Scanjet 5590 Flatbed Scanner

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Hp 5590 "solution center.msi" error, cancel,cancel,cancel??? 5590 is looking for ; "solution center.msi" ??? not on original CD, maybe HP has a download for this MSI?


Hi,

You can locate the Solution Center.msi under the printer software CD
the path is CD\Setup\Solutioncenter\solutioncenter.msi

When it ask you to locate the msi file and if you are not able to locate it from CD, my suggestion would be to uninstall the software as it may be outdated and download the latest software and install it

To download the latest software for your scanner click on the this link - Download

Choose the operating system of your PC and under DRIVERS section, download the FULL FEATURE SOFTWARE

Oct 20, 2010 | HP Scanjet 5590 Flatbed Scanner

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Software is installed. If finds new hardware.


There is a set procedure to install the hardware. If that procedure is deviated from then such problems can occur. The drivers should be installed with the device disconnected. Reboot and then connect the device. Allow Windows to detect the device and load its drivers. Then only should you start using it.
Also read the following link:-
Installing Devices on PCs and Laptops

Dec 11, 2009 | HP Scanjet 5590 Flatbed Scanner

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My hp solution center is not opening


Try reinstalling the software, make sure it is allowed through your firewall. Use start menu, search if needed

Jul 29, 2009 | HP Scanjet 5590 Flatbed Scanner

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Cannot uninstall or install HP scanjet G2410


I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!

When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.

After 1 & 2, reinstallation worked smoothly. And my computer still works! The only evidence of the violence is an undeletable file 3963d.rbf now in c:\Config.Msi. I will report back if serious computer problems arise.

The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.

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Does not detect


First of all you have to uninstall your scanner software completely and to restart your computer with the scanner disconnected.

Reboot

install the scanner software exactly !!! as hp has recommended.

Reboot.

If there#s no success: I started in disassembling the scanner:
disconnect from power
solve 2 screws on scanner top
remove the glass cover
move the scanner slegde backwards to start position
assemble the scanner
power on etc.
then the same procedure as every ....
i.e. reinstall your hp scanning software

hope you hare successfull

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Hp director


uninstall and remove all the icons from your PC first than reinstall the driver from CD and run complete setup it works.

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