Question about Xerox WorkCentre PE16 All-In-One Laser Printer

1 Answer

Replace Drum I replaced the drum on my Xerox Workcentre 555 but I can not receive faxes. It does allow me to send faxes but will not print confirmation or make copies. Help!!! my fax machine cannot recieve fax nor print it keeps saying paper jam but there is no paper jammed, i changed the toner and checked connection, but still no resolution.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 193 Answers

Your toner has nothing to do with sending/receiving faxes. If you can print to the xerox...something is wrong with the software..
delete and re-install software..Xerox website is useless
check the black sensor that dangles into the paper tray. wiggle it up and down, ahten resintalled the tray

Posted on Dec 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My fax says replace drum, which we did, but it won't reset/restart. What is wrong? Is there a code we need to enter?


Yes there is a code, it has been so long I worked on these machines, need to find it.
I will come back later if I do find it and post it.

Jan 25, 2011 | Xerox WorkCentre Pro 555 Plain Paper Laser...

2 Answers

How do I turn off red light after installing new drum in Workcentre 555?


When u restart the printer automatically it will turn off.............

Jul 23, 2008 | Xerox Office Equipment & Supplies

1 Answer

DRUM LIFE WARNING WON'T GO AWAY AFTER REPLACING DRUM.


find the box that the drum came in. There should be directions to reset the drum light enclosed. Or go to www.xerox.com , then look under support and drivers. Good luck !

Jan 11, 2011 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Blank page when I copy or print reports


Re check all the connections. When taking off the paper feed assay, other parts and plug and jack connections were needed to be taken off first.
Make sure the drum seats in its correct position, silver grounds are not bent.
The copy cartridge and Dev housing are not connecting very good somewhere.
Make sure the machine is unplugged.
Try running copies.

Apr 21, 2010 | Xerox WorkCentre Pro 580 Plain Paper Laser...

1 Answer

Xerox WorkCentre XD125F- need manual


You can get the spec sheet and the user's guide as PDFs here:
http://www.support.xerox.com/go/results.asp?prodID=XD125f&Xlang=en_US&Xcntry=USA&Xtype=docs&prodName=WorkCentre%20XD125f%20Digital%20Copier%20-%20Laser%20Printer
The spec sheet has the toner cartridge and drum cartridge part numbers (listed as Supplies)

Toner Cartridge 6R914;
Drum Cartridge 13R551

When copier has printed about 18,000 pages the J2 drum cartridge light will come on. The unit will print about another 1,000 pages before the unit stops working until the drum cartridge is replaced.

I hope this helps.

Cindy Wells

Apr 14, 2010 | Xerox WorkCentre XD125F All-In-One Laser...

1 Answer

Right side of Print Out is faded. Cleaned, and Cleaned. Doesn't say to change drum/ink. What else can we try?


You can try shaking the toner cartridge to even out the toner but most likely either need a new toner cartridge or the drum is not sitting evenly as it should.

Sep 11, 2009 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Xerox Work Center 657 Will Not Recieve, After Replacing Drum


Check to see if when he reset the fax reverted back to receive only as a default.
  1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
  2. Select the Answer Mode:
    • Press [1] to select Auto answer, then skip to step 3.
    • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
  3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].

    NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.

  4. Press [Stop] to return to the Standby mode.

Jun 30, 2009 | Xerox WorkCentre Pro 635 Laser Printer

1 Answer

Can not send or receive fax.


Is the phone line plugged into the "line" jack and not the " phone or Ext " Jack?

Jun 09, 2009 | Xerox WorkCentre Pro 575 Plain Paper Laser...

2 Answers

WorkCentre 555 Fax Drum


This will reset it for you. strange !!!!!

NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode

Mar 14, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

2 Answers

Replace Drum


Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results Solution: Print / Clear Documents From Memory bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif
Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
  1. Print a Pending Jobs report to determine what types of jobs are in memory. Press the [Menu] (up arrow) button, then press [2], [2].
  2. If there is a job with the status of Resend Stored Fax, turn off the Resend Stored Fax feature to delete the job.

    To turn off Resend Stored Fax:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [3], [0], [4].
      The screen will display: Resend stored fax
      1. On
      2. Off
    2. Press [2] to disable the feature.
    3. Press [Exit] or [Stop] when the menu selection screen displays to return to the Standby Mode.
  3. Print the ITU-T mailbox report to determine if there are any mailbox documents. From the Standby Mode, press the [Menu] (up arrow) button, then press [2], [4].
  4. Print any documents stored in an ITU-T Mailbox:
    1. From the Standby Mode, press the [Menu] (up arrow) button, then press [1], [8].
      The screen will display: Mailbox
      1. Confidential
      2. Bulletin board
      3. Relay request
      4. Setup & delete
    2. Press [1] to select Confidential mailbox, or [2] to select Bulletin board mailbox.
      The screen will display: Confidential (or Bulletin board)
      1. Print mailbox
      2. Send to mailbox
      3. Poll from mailbox
      4. Store to mailbox
      5. Delete contents
    3. Press [1] to print from the selected mailbox.
      The screen will display: Box number (20 max)
      [_]
    4. Use the numeric keypad to enter the mailbox number, then press [Enter]. NOTE: If you entered a password when creating the Confidential Mailbox, you must enter that password now to print the document.
    5. Enter the password if required, then press [Enter].
elem_1_spacer.gif elem_1_spacer.gif

Jan 08, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

Not finding what you are looking for?
Xerox WorkCentre PE16 All-In-One Laser Printer Logo

153 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...