Question about AT&T ATT-1855 Corded Phone

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I can hear messages being left but they won't play back

Hey wiz and gurus,

I can hear someone leaving me a message on the AT&T corded phone/answering machine, but when I go to hit play, I hear "no new messages." It's probably a super-easy fix, but I am dumbfounded by this problem! Thanks.

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I had the same problem.
For some silly reason, there is an option of not leaving messages. You will see "AO" in the upper right-hand corner of the phone. This is for Announce Only.
To take it off:
Press/hold SET UP
Listen until you hear "Selected Announcement is A."
Press skip/repeat to save
(The other option is going to be the Announce Only which you don't want, so you can play around with the setting to make sure it's the right one.)

Call yourself to be sure you did it right.

You should now have numbers in the upper right-hand corner instead of AO.

Posted on Apr 24, 2009

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