Question about Tomtom GO 910 GPS Receiver

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Tomtom 910 hi i have tomotm 910,it worked for 1 week then the screen just went blank,,when i put it on charge the sreen is blank but the green light stays on...please can you help me with this????????

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Reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Posted on Aug 22, 2008

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Tom tom


HI I HAD THE SAME PROBLEM, GREEN LIGhT ON BUT NOT SWITCHING ON.
I contacted tomtom and with in 2 weeks i have my original 910 back in full working order. AND I DIDN'T COST ME A PENNY.
My tomtom was an insurance replacement due to stupid little thieves, but i didn't have any form of a receipt. I contacted free and they went through the normal try resetting the device BUT HOLD DOWN THE RESET BUTTON FOR 30 SECONDS NOT THE 15 THEY STATE IN THEIR HELP SECTION. Done that and it DID SWITCH ON only for a about 1 min due to the battery not holding its charge. So they sent me all the packaging to return it to them, did ask that i put proof of purchase in but couldn't so just wrote a quick not saying insurance replacement but checked when i activated my device on my computer it was july 2006 so expected to a repair fee thinking it only had 1 years warranty but if you brought after Jan 2005 it has a 2 year warranty. Received it back today full working order and the battery replaced. Worth contacting TOMTOM number is on www.tomtom.com/368
Hope this helps.

if that doesnt work and u need to replace the battery... there is electronic cards one is two screw remove that and second one has four screw remve all and remove the sockets than you remove two more screws from under that after remove battery carefully this is little bit diffucult be carefull
please check out the disassmebly instructions in the below link...
http://www.unc.edu/~bmoc/tomtom/Tomtom%20Go%20910%20Dismantling%20Manual.pdf
regards iversh

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Aug 30, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Hi my tomtom 910 go wont switch on ], but when useing the charger the little green light lights up and will stil not switch on ive tries the hard resetting and does not work


I've had a similar problem on 2 TomTom 910s.
First, try holding in the reset button while holding the power switch down for 5 seconds.

If that doesn't work, let it charge for 12 hours and while it's still charging, hold the power switch down for 5 seconds.

It worked for me on both

Good luck

Jun 07, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Blank screen but green light is on


I have had this on my 910, It turns out that the motherboard needs replacing and after looking on here its quite common.

Its quite esay to replace and perhaps worth changing the battery whilst your in there as well.

Google for instructions or flick through this site.

Apr 15, 2009 | Tomtom GO 910

1 Answer

Tom tom 1 will not switch on


Charge it through the computer using your USB cable for a good 2 hours and try switching it on again. It happened to me and it seemed to work fine after that.

Dec 13, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

My tomtom go 910 will not switch on it has the green light on at the top left when plugged into a charger but nothing turns on when pressing button for 2 seconds any ideas??


In general I find these sort of problems can be fixed by the below

If the Tomtom loses battery power it might cease to function with a blank screen but will show a green light when you charge it. The trick is charge it on the mains charger for at least two hours. Then reset the device with a paper clip. If you get no reponse hold down the on button for at least 20 secs and the device will show the Tomtom logo and play a drum roll and startup normally.

Sep 03, 2008 | Tomtom GO 910

1 Answer

Tomtom 910 sat nav.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Faulty tomtom go 910


have to send it in to get battery replaced.

Jan 20, 2008 | Tomtom GO 910 GPS Receiver

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