Question about Brother HL-2030 Laser Printer

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Brother hl-2030 toner,drum,paper and ready led lights are all flashing this is a new unit

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  • blue1970 Oct 15, 2008

    Printer was working fine, then had a paper jam, and since clearing all the lights have come on and stayed on. I have rebooted the printer, but no joy.

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Hi from what i have read on the internet and past experience with these printers (our company has 20 -30 of them) the fault is within the printer and requires a service call from brother.

if its still under warrenty i would suggest taking it back for a replacement if that is not possible but its still under warranty ring up brother in your country and get them to send out an engineer. we have just had another one of our printers start doing this after some routine maintance (we simply used compressed air cans to clean out any "rubbish where the toner / drum assembly goes) after that the printer is now flashing all 4 lights.

sorry i cannot be more positive about the problem but as mentioned its a fault within the printer that requires an engineer.

Posted on Dec 04, 2008

  • Kritiaan Davies Dec 04, 2008

    just as an update to this here is the official brother FAQ and troubleshooting website with a reference to the lights on the printer. sorry i was looking for this when i posted the article.

    http://welcome.solutions.brother.com/BSC...


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If all the LED's are flashing and continue to flash for more than 10 minutes with the unit powered up, it needs to be serviced or replaced. (That is toner, drum, paper and the Ready light all blinking -> critical error found in self-test.) If the Ready light is off and the rest of the lights are steady, the toner is out, the corona wire needs cleaning and the paper tray either is empty or not picking up the paper.

See http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000070/faq000170_005.html?reg=us&c=us&lang=en&prod=hl2040_all&Cat=11 for details on the errors and solutions.

I hope this helps.

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Remove the Toner Drum unit and look for a little blue tab. Slide it back and forth a couple of times to clean a corona wire and see if that helps.If the problem still exists, you may try this 2nd option.

> the front door. There is something wrong with the front door, or the mechanisms that signal that it is closed. Closing the front door (the one that you open to pull out the toner and drum) all the way to where it snaps into place then the paper light flashes red. However closing the front door to the point where the "ready" light comes on (don't snap the door into place, just close it and let it rest in place without snapping it closed) and the printer prints fine, pulls paper from the tray and prints like it should.

So give it a try, don't snap the front door all the way closed to where it snaps closed, just close the door to where it's resting closed to where the ready light comes on and see if this helps you.

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My brother printer HL-2035 keeps jamming the paper. I have changed the drum and toner and the drum light is still on when it prints. Can you help please?


I think you need to reset the consumables counter to clear the drum warning light as the printer can't automatically recognise new parts. If you've bought a genuine Brother drum unit there will be detailed instructions inside the box as to how you reset it which usually involves holding down the only button whilst switching the machine on. As for the paper jams, it could be something as simple as loading less paper and fanning it to get some air between the sheets before sliding it into the tray or it could be that you need to buy a new paper feed kit which is fairly cheap and easy to install.

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You need to open the front door and grab the toner/drum unit and pull as hard as you need to. once the assy. comes out you press the blue button on the left side and the toner cartridge will separate from the drum unit. install the new toner or remove the paper jam as required. call if you need more info. 805-520-3003 steven

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Try resetting the drum counter:

open the front cover, press the blue button and keep it pressed until all the LEDs are lit - hold for a few seconds and then close the front cover.

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I found this solution on the web-- Hope it helps.

The HL-2070N gets stuck in a toner end-of-life error condition. Perform the following to clear :
With paper loaded, new toner in,

Open front door
Turn off printer
While holding down the GO button, turn printer back on
When all four LEDs light up release GO button. All LEDs will turn off
Press the GO button 2 times. The 3 LEDs (toner, drum, paper) will light up solid
Press the GO button 5 times
Paper light will be blinking
At this point the toner end-of-life condition has been reset. Close front door.
BTW, I got this from Brother Support. Also, just a reminder, timing is important here so don't pause between button presses.

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Brother Laser Printer HL 1440


tray this
The procedure for the factory inspection mode is as follows.
(1) Turn off the printer power switch, open the front cover, and remove the drum unit.
(2) Turn on the printer power switch while holding down the control panel button. The Drum
LED comes ON.
(3) Lightly press the panel button again.
(4) Check that all the LEDs except the Ready LED are OFF.
✒ If the toner sensor is ON, the Drum LED stays ON (error).
✒ If the front registration sensor is ON, the Alarm LED stays ON (error).
✒ If the upper paper cassette sensor is ON, the Data LED stays ON. (error) (HL-1250
only)
NOTE:
The lower paper cassette solenoid is turned ON/OFF even if the panel button is not pressed.
(5) Check the rear registration sensor.
✒ If the rear registration sensor is stuck backwards, the Ready LED stays OFF. (error)
✒ If the rear registration sensor is moved back and forth, the Ready LED comes ON at
any time. (error)
(6) Check that only the Data LED comes ON while pressing the panel button.
✒ If the paper eject sensor is ON, the Drum LED stays ON. (error)
✒ If the lower paper cassette registration sensor is ON, the Ready LED stays ON. (error)
If the registration sensor is ON, the lower paper cassette solenoid is turned ON, and
the Ready LED also stays ON. (HL-1250 only)
NOTE:
The lower paper cassette solenoid is turned ON/OFF even if the panel button is not pressed.
(7) Install the drum unit.
✒ Check that the Drum LED goes ON and the Ready LED goes OFF.
(8) Close the front cover.
(9) Continue to press the control panel button.
✒ Check that the Data LED stays OFF.
(10) Release the panel button.
(11) If all the sensors except the toner sensor are correct, the printer goes back to the Ready
status.
If any error is detected, the printer stays in the inspection mode.

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http://welcome.solutions.brother.com/BSC/public/us/ca/en/model_top/monolaserpri/hl2030_all.html?reg=us&c=ca&lang=en&prod=hl2030_all

Make sure the printer is "ON" and the drum led to...
Open the front door, Push and hold the "GO" key for about 4 second, all leds are suppose to light...When alls leds light release "GO" key....

Now take the unit out of the printer ...
By pulling down the blue lever take the toner unit out of the drum unit...
And put it in the new drum unit...
reinstall the unit in the printer close front door and check that the drum led is "OFF "



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4 Answers

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Have you already replaced the drum? If you have not replaced the drum that may be why you are getting smudges. If you have already replaced the drum, here is the reset procedure. The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one. The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below: Open the front cover of the printer. Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button. Close the front cover. CautionReset the drum counter only when you replaced the drum unit with a new one.Related Models HL-2030, HL-2030R, HL-2040, HL-2040R, HL-2070N, HL-2070NR http://www.tonerovernight.com

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