Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Error 441* I keep getting error messages when I fax (441*). What is causing it and what do I do about it?

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Error #441 is caused by poor line quality accross the telephone line or faxing to a non-compatible fax. Try faxing to someone else as a test, if it still happens, try moving the fax to a different phone jack. You can also try faxing at a differn't time. Also try replacing the phone cord attached to the fax.

In all cases it's either phone line, phone cord or non-compatible machines (old fax on receiving side).

Posted on Aug 26, 2008

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Repair error 441 in cl3500dn printer


SC 441 - development motor lock.Possible causes:
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Feb 03, 2013 | Ricoh Aficio CL3500N Laser Printer

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Sending fax error message."Phone


No. Most of the time this "phone line error" can be caused by the telephone connection or issue on the phone line where the fax machine is connected.
Hope this will help.

Mar 27, 2011 | Office Equipment & Supplies

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Error 441 seems to take all pages but receiver get aapx. 1 paragraph & the rest is blurred - same incoming


This means that an error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing) or the line speed drops to an unacceptable level.

Solutions

Check that the phone cord is plugged in correctly and is not cut, creased or damaged.


Make sure that the phone connection terminal box is not damaged and that the cable connecting to it is not damaged.

Try the fax at a different time when telephone line conditions have improved.

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ERROR MESSAGES


nthemba- all the error codes you see indicates phone line condition or error at reciving fax's end. For more details you can refer to

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&lc=en&dlc=en&cc=us&product=79477&rule=17804&lang=en

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I keep getting the receiving error message how can I clear this up?

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4 Answers

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Hi there the following is the description from the service manual hope this helps you Thanks J

441 PCU (CMY) motor error
The drive motor of the CMY
PCU is not locked.
• Defective gear
• Voltage between pins 2 and 14 (CN12 on engine
control board) abnormal (not +24V), or pin 12
(CN12 on engine control board) unable to send
motor clock
• Defective CMY PCU drive motor
1. Replace the CMY PCU.
2. Replace the engine control board.
3. Replace the main drive unit assembly.

I would try replacing the CMY PCU (Drums (Photo Conductor Units) first before any of the others.

Thanks J

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