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I have installed the software for my Hp photosmart M627 but it can not find my internet access which is broad band and is not picking up my camera...can you help please

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  • dm43801 Aug 13, 2008

    I have a pop3 email account and outlook express, but the computer still does not recognise the camera device despite uninstalling and reinstallintg the software. It establishes a connection and then says device not found so I am unable to even transfer the photos from my camera to my computer

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I am assuming that you want to email photos directly from the camera. Are you using a POP3 email account such as Outlook Express? Or are you using yahoo, etc? Look through your camera manual to find out whether or not you need to be using a pop3 address. If you are, let me know and I'll try to help you get set up. If you don;t have your manual, you should find it here online http://www.hp.com/hpinfo/newsroom/press_kits/2006/ipgconf/ds_m627.pdf

Posted on Aug 13, 2008

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