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Computer slow;freezing up

Computer was very slow to respond;took forever to upload websites;freezing,etc
antivirus software had apparently expired-I attempted to download avg but at the last minute it would say 'unsuccessful installation'-i installed avast! instead and it did locate several viruses such as spybot, trojans, beagles, bobax, adware and one zombie?-and as directed, i put them in the 'virus chest'-as the computer still was moving very slowly and acting overwhelmed, i also went and uninstalled several old programs in add/remove area-i also changed settings on firewall to see if this would make a difference, but if anything it hasn't gotten worse instead of better-this was my daughter's computer and the warranty has run out-i just had to put a new transmission in my old car, and am trying not to have to take this to my local computer guy if i don't have to-he's great, but it always ends up being a little over 100 dollars each time he gets involved-is there anything that is just obvious that i could try before going to the next level for assistance? i was afraid to do 'system restore' as it would take me back before i installed the most recent adobe updates and this virus program.
please advise-thanks

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  • treed55 Aug 13, 2008

    So if I installed the avast! antivirus program on 8/7 and this is the first date it will allow me to use as a restore date, i should choose a date prior to that time, and restore all ? don't worry about the viruses, just install the programs you listed above, or install them along with the avast program? and all itunes,etc my daughter has downloaded in the last couple of months wil be lost or what?

  • treed55 Aug 13, 2008

    So if I installed the avast! antivirus program on 8/7 and this is the first date it will allow me to use as a restore date, i should choose a date prior to that time, and restore all ? don't worry about the viruses, just install the programs you listed above, or install them along with the avast program? and all itunes,etc my daughter has downloaded in the last couple of months wil be lost or what?



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First choice is the RESTORE option. Installed programs will still be there (may lose desktop icon) and you can always reinstall / re update adobe if needed. After all what good is a virus program and Adobe update if you can'nt use the computer. Adobe Reader will sometimes cause slowdowns on some computers (mine) while in the browser online.
Download Spybot Search and Destroy (then update it) to find Spyware on the computer. Then download and run Adaware to seacrch for additional adware programs. These should help clean the system of some of the trash. Again I would Restore FIRST so that these will download and run effectively.

Posted on Aug 13, 2008

  • TermiteHunt Aug 13, 2008

    You would need to RESTORE to a date PRIOR to the problems that you were having so that would be before you installed Avast.

    Any FILES (mp3, word etc) will still be there including any that were installed / downloaded after the restore date (up to now). Some icons on the desktop and installed programs get moved around to the way they were on the date that you choose to restore to. So PROGRAMS installed are still there but the icon and other entries may be gone requiring a re-install to work properly. Also re-install the Avast program if needed to take care of the viruses if any.

    Be aware that if you really have any significant viruses, this may not help if you are unable to remove them after the restore.



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