It suddenly happened. I have my Creative Zen just one year and a half and last time that I tried to turn it on it just did not. I did not smashed it or soaked or anything.
I reset it. Cleaned it up, Formated all, and the same message is coming........ Firmware Problem!!!!
I have tried it all. I downloaded the Creative Zen Firmware 1.03.04 as the Creative site suggests, but my laptop just dont detect the device at all.
-   my problem with my creative zen is that when i turn it on, it tells me theres a firmware problem and when i plug it to my computer, it says recovery mode... Can you please help me to get it fixed. I've only had it for a year and now it does not want to work... What can I do??? Now it does'nt even let me add my music. -   jeanettedlt
Start in recovery mode after reset (hold down play)
Select reload firmware.
Download the latest firmware from support.creative.com.
Plug the player into the computer, and reinstall firmware.
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Comment by Guest, posted on Dec 10, 2008
Exact same problem .. what a heap of junk .. I have had it replace 3 times now and all 3 models have broken of various issues .. utterly useless piece of junk ,,
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