You will need to remove the oven from the frame, then remove the outer cover from the door.
Once the outer cover's off, you'll be able to see that door opening button presses against the door opening lever, which presses up on the door key/hook to open the door.
Usually the problem is a broken door opening lever.
You can order that part directly from Panasonic
here.
Once it's fixed, if you want to download the owner's manual, it's
here.We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa:
http://tinyurl.com/yzjozkWe're happy to help and we appreciate your thoughtful rating of our answer.
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