Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Error message 421*

I can not fax, I am recieving error message 421*. The paper goes thru but it isn't being faxed. How do I fix this?
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Error 421:

A handshaking error has occurred at some point in the process from the fax that originated the fax.

* Try the fax at a different time when telephone line conditions have improved.

In some cases this error can occur if the other fax machine is using a fax format incompatible with the HP fax.

- you can try to set the FAX SPEED to SLOW
- ERROR CORRECTION MODE to OFF
you can locate this on ADVANCE FAX SET-UP...

Posted on Aug 31, 2008

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Cannot recieve faxes more than 2 pages long. Message Communications error 232


The device has a communication malfunction.

possible diagnostics to be performed

1. The communication lines or phone connectivities are malfunct, consider unplugging each modem properly reconnecting taking keen observation of jack areas on the fax machine, and the external areas on the router units splitting the signals.

2. The fax machine paper feed system is clogged possible inspection of the tray areas making sure to unclog stuck paper.

a. The fax machines provides an image measurable in laser signals required to produce results immediately. Any delay in the signals or data when arrives in fax machine could cause incomplete imprint

3. The fax machine could have many messages queue causing delay malfunctions.
a. The type of signal splitter available at the location could cause to delay, where a delay excapes signal recognition on the paper only producing a few data records

important notes

1. consider acquiring a fax consigment at a time

2. consider distributing fax loads to another infrustruction

Error 232 is a connectivity message

1. possibly caused by accidentally unplugging a connection and reconnecting while fax machine was powered on.

2. possibly caused by connecting another fax machine to the set up of infrusture without performing system restore to intergrate all devices connected to the network.

3.possibly also caused by a computer program malfunction.

a. consider reinstalling the programs that connect the fax machine; for example access the computer networking infrusture icons located in the control panel area of the computer programs list bar to perform networking diagnostics for the fax machine

instruction s of performing a fax network reinstallation

1.The networks on the computer housing every additional peripheral device like faxes all share with printers, game consules and several recognisable within the computer server or mainframe computer. A wireless connectivy of several connection compromised the intergrity of some devices.
The response to the problem in computer sending a message with a number to make possible locating the by expert technictians.

2. Several peripherals connected to the computer server produces error messages readable where huge numbers being sysbols of easy problems only on a computer performing several resposnibilties, in which sitaution of faxes, the error 232 could be the number of faxe assigments failures, or number faxes waiting to be completed.

Dec 02, 2010 | Printers & Copiers

1 Answer

Hi my name is lionel whenever i try sending a fax line error message comes up fax does not go what is the problem. thanks


To activate it you should install the fax program. this will require that you register your fax adress.
this is a requirement of utilizing the system of sending and recieving Fax.
Just fill in the information as requested, and it will register your Fax adress.
As soon as you hav ecompleted this,you will be able to send and recieve fax,
and no more error messages, unless ther is a technical problem.

Feb 02, 2010 | Dell 966 All-In-One InkJet Printer

1 Answer

I keep getting an error 421 when i try to fax something and i am not able to recieve faxes... i have an hp psc 2410 aii in one printer


Have you DSL switch in place. you must plug printer into that then the switch into phone socket.

Uninstall then reinstall, being patient and following instructions when asked for information.

Nov 10, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

MFC -9420 CN Printer/Fax Scanner


I've seen this before...

The machine is calling for legal sized paper and it thinks it has it in the paper tray. Check the back stop that is inside the paper tray. It should be a green guide that is closest to you if you pull the tray out. You may have to lift up a flap on the end. Make sure that the paper stop is on the correct paper size for what is in the tray. Hope this helps. Let me know if you need any more assistance.

If this helps you please rate it as Fixya!

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Sendidng a fax


I have been sending and receiving faxes for over a year on my Lexmark X6100 printer. Now whenever I try to send a fax it will say it is sending the pages but then waits for a redial. After doing the same thing a second time it will print out "remote fax error"

Aug 11, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Error message says "memorry full" will not let us fax or scan for Konica Minolta 290MF


The FAX machine received some FAXes while it was without paper. Make sure the FAX has paper and try printing the stored faxes or check in the fax menu if they can be cleared without printing.
Another problem may be that the FAX received not faxes but voice messages, retrieve and delete the messages and the error should be gone.

May 05, 2008 | Printers & Copiers

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Paper mismatch when recieving a fax


I understand that while receving faxes, you are experiencing with paper mismatch error message.

Please select the paper type as plain paper fromt the front panel of the All-in-One and try to recevie faxes.

Mar 27, 2008 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

Fax Error codes


Hi,

I have mentioned the Description for the error codes.388 and 421 error codes means the same and suggestion to resolve the problem.

282 - Retry the transmission.

388 - Reattempt the fax reception at a different time when telephone line conditions have improved.

421 - Reattempt the fax reception at a different time when telephone line conditions have improved.

233 - A communication failure has occurred between the two machines (OR) The user at the remote machine might have pressed the Stop button. (OR) Sometime Call waiting service might cause this error code.

  • Turn OFF the Error Correction mode(ECM).Steps to do. Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to Error Correction mode(ECM) and highlight -> press ok/Enter->Select turn OFF-> press ok/Enter.At Last Press Cancel to quit the menu.
  • Decrease the Fax speed.Steps to do.Push the menu/setup button ->Select Advanced fax setup-> press ok/Enter->Scroll Down to" Fax speed"-> press ok/Enter-> Choose "Medium speed or slow speed ->press ok/Enter. At Last Press Cancel to quit the menu.
Thank You

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