Question about SanDisk Sansa Clip MP3 Player

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Sansa Clip Stuck in FM mode - Won't go into music menu

Help. My Sansa clip is stuck in the FM mode. I have verified that there's still music on it by hooking it up to the computer. I can not get any other menu to come up. What should I do?

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Press the little button that looks like a house to go back to main menu

Posted on Aug 14, 2008

  • llcanola
    llcanola Mar 01, 2012

    I did try this in the beginning with the player on and it would only lock it. I turned it off and when I turned it back on I immediately held the little "house" button down and it went straight to menu. Thanks because my daughter uses this for therapy with the mp3 player and I thought I really messed it up.

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1 Answer

Sansa clip user manual


You may download the Clip manual here.
You may download the Clip+ manual here.

Jan 19, 2012 | SanDisk Sansa Clip MP3 Player

1 Answer

I have a sansa clip and I can;t get it out of the radio mode and back to playing my music/books. I have tried holding the power button for 20 seconds multiple times


Do you know how to get to in main menu? using menu button - the small button under screen, on the right. After you press that button, you can see "FM Radio" with a picture, use up/down button to get into Music options.
Good luck

Nov 19, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

I a have a sansa clip mp3 player


Hi,
Make sure the device is set to MSC mode under Settings on the device (Menu --> Settings --> USB Mode --> MSC )
If you already have music on your PC, follow the instructions provided in the following link to transfer music over to your Sansa Clip. 
Transferring Music to Sansa Clip from Windows Media Player 
Do let me know if you need further assistance.

Feb 19, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

The sansa clip mp3 player has totally frozen up-stuck on fm radio


Press the Home button and see if it will go to the settings menu. If it will, change the USB Mode to Auto. If it won't, hold in the power on/off button for 15 seconds to reset the player, and try again.

-Tha Mp3 Doctor

Feb 11, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Stuck in FM mode


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jul 12, 2008 | SanDisk Sansa Clip MP3 Player

4 Answers

Sansa Clip does not show up on computer


I had the same problem all you've got to do is first turn on the sansa clip.Then go to settings. After that scroll down to USB mode (second from bottom) then it woul probably say auto detect. Scroll down to MSC then hit enter. If that doesn't work try MTP mode.

Jul 11, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Menu changing modes


Reset the player once to make sure it isn't a temporary glitch - reset will NOT erase all of your songs.

Press the downward part of the circular ring when the word "music" is on your screen, and see if it will scroll doen to FM; if the word "music" does not appear, press the left side of the circular ring until the word "Music" appears on the screen

Jun 14, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Synchronizing


The Sansa player always wants to sync with the first/original computer that you hooked the player to to make sure you still have a paid subscription to Rhapsody, Napster, etc (sometimes it works if you hook it to another computer with an open internet connection so that it can verify that the subscription is still good).

Feb 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Needs to sync


When you first synced your Sansa Clip to the initial computer, you probably synced it (knowingly or not) with a music subscription service such as Napster or Yahoo. If the subscription has since expired, you will get this message. Alternatively, if you tried connecting the Sansa player to another computer which does not have the aforementioned music service, the Sansa player wants to verify that your subscription to the service is still good. The best solution is to hook the player up to the original computer, and resync it with Napster or whatever music service you were using by opening that music service's program. Most of the time, when you connect the Sansa player to Windows XP, Windows will prompt you: Windows will ask what you want to do with the device. Instead of "Take No Action," just sync the player with Napster (or whatever music service you have a subscription to) - Windows will give you this option. If you music service subscription has expired, a more deatiled process may be required which falls outside of the scope of this solution. Try this suggestion first - if it fails, e-mail me back (don't send me a personal e-mail - reply through the FixYa website - I want documentation of everything).

-Tha Mp3 Doctor

Feb 04, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip; Does not appear on icons


unplug Sansa MP3 player from your PC, go to menu ->settings, scroll down to USB-Mode, change mode from MTP to MSC, re-connect, yout PC will connect, detect new usb devive, disk drive.... and your sansa icon will be displayed at computer folder.
Good Luck

Dec 25, 2007 | SanDisk Sansa Clip MP3 Player

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