At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Odds are that you will need a new OPC drum & drum cleaning blade for the black lines > you may also, need a new primary charge roller & it also, depends if the black lines or marks may be coming from the fixing unit..... There are a lot different cause's.... Good Luck
Checked ink cartridge's, two had dried out, still had ink in them but the exit apertures were blocked.
So new set of ink cartridges and problem fixed.
Thank you
Jim
Hello sir; It seems like the exposure lamp burn out, lift up the cover and hit print , if it scan with on light means the exposure lamp out, replace it.
The fuser is located in the back of the printer. I think it's held in by to screws. It's about hte same size as the toner cartridge. Please visit these websites.
if you are getting copy quality issues on all aspects of the machine, IE, printing, copying, ADF, it looks like then you might need a new drum installed. please contact your local service department for service and make sure if you need supplies, to have those on hand before calling a tech to come service the machine. drums, developers, and toner are considered a supply item and are NOT carried by technicians unless otherwise stated in your local contract.
If the line runs the way that the paper does I.E. vertical on a portrait then it is dirty rollers normally. If you open the lid and wipe the rollers this shoukd reduce or eliminate the black lines.
When coping I have a black line down the left side of the page. This only happens when I'm copying NOT when I'm printing off a document from Word or the Internet on my computer. How can I get rid of this black line?
×