Question about Computers & Internet
If you got this error message when you tried to replace or upgrade the HD, take a look at the hard drive you took out of the computer. Look at it closely. Is there a "stretcher bar" across the contacts? Take the stretcher bar off of the old HD and put it on the new HD. I did so after much consternation and had no more error messages. I do not thank HP for the aggravation the lack of info on this on their support website, or the fact that the HD had to be replaced well before its time was "due".
Posted on Nov 26, 2009
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Posted on Jan 02, 2017
SOURCE: When get to factory image
Please make sure that the cables of the hard drive are properly connected. Try to reconnect the cables. There should be 2 cables connected to your hard drive, one is data cable and the other is power. See if this works. If not, you may want to reformat the drive for this to get resolved. Make sure to backup your files, you will have to connect the drive to another computer to do this.
Posted on Dec 02, 2009
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