Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Hitachi Class Action Lawsuit

Joey,

Can you go in and post on this forum and let other Hitachi TV owners know about the Class Action Lawsuit against Hitachi regarding the defective optical light engine. They need to call the Law Firm in Dallas Texas, HORP & B, that you mentioned is handling the case and talk to Victor @ 1-877-308-7900. They are taking documentation and cases regarding this suit and people that feel like they have been treated unfairly wherein Hitachi denied sending them a new optical light engine @ n/c need to call and state their case.

Thanks.
Deb

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  • thegarceau Aug 24, 2008

    I have a yellow spot on my 60" Hitachi LCD rear projection now that it is out of warranty. Sounds like the light engine problem also 60vx915 Any solutions yet

  • Anonymous Dec 09, 2008

    I have the Hitachi 50V500 which I purchased 3 1/2 years and for the last year I have a large red spot on the LCD TV and now will take 30 minutes before the screen will produce a picture. I called Hitachi and they stated I need a lamp. I paid $3500.00 that did not even last 4 years.

  • ryounger Dec 29, 2008

    i have a large red spot in the center of the screen

  • drp643 Feb 15, 2009

    Red cloud in the middle of the screen, called Hitachi any number of times, they refuse to admit that it was their problem. If you just look at the sheer volume of peole who have the same problem, it has to be Hitachi's problem, not everyone else's.

  • gcreewaxx May 20, 2009

    green circle on the center of my tv

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I have a Hitachi 50V710 with a yellow-greenish spot in the center of the screen. It appeared there about a year ago. I have been putting off getting it repaired because money has been pretty tight. And they told me that my warranty has expired. They also said that it would cost over a thousand dollars to fix the problem. I purchased the 50" TV 09/09/04 for a total of $3336.88 what a rip-off. Now the whole screen has a green tint and the yellow-greenish circle in the center looks brighter. I wonder if it is even worth getting it fixed? What will go wrong with it next? Its a Lemon.
I really regret not buying the 52" sharp that was setting next the piece of **** that got suckered into buying. I know I learned one thing out of this,
" I WILL NEVER BUY HITACHI BRAND PRODUCTS AGAIN! "

Posted on Sep 28, 2008

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Kill one Hitachi executive and they'll take notice.

Posted on Jun 18, 2011

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The cloud, blur, spot in the center of the screen is caused when the color filters (red being the closest to the lamp) get overheated, because the very small area air filter in front of the fan blower that cools the light engine down. The filter is small, and it gets clogged with dust, which causes no air circulation, which allows the filter to overheat, the coating on the filter creeps and clumps, causing the problem.

The fix: Get a redesigned light engine, with bigger filters, and 2 instead of one. Price $315 from pacparts.com, with a $50 core value when you return your old light engine with shipping prepaid by hitachi..... but....

I got the 1st replacement light engine, set it up.... blue driver does not go down to black levels most of the time... other times... beautiful image... ordered a second light engine... this one has a hue towards the green in all images and it cannot be adjusted, shows green patches on different areas of the screen, fan noise, and, step bars show artifacts.... grrrr. I am still waiting for pacparts to find a 3rd light engine.

Hitachi Mexico, where the light engines are refurbished, definitely dropped the ball.

You can also buy a brand new light engine, but you will pay over $1200 for it

Posted on Feb 09, 2010

  • lexmia Feb 09, 2010

    Hitachi sucks... but used to make good products.

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About two years ago, I had a small red blur in the middle of the screen. That red blur is now all over my screen. I called Hitachi and they said that there's nothing they can do about it because it's almost 4 years old and the warranty has expired. I called a repair shop and they said that it may be a light engine problem and it will cost about $1300 to repair. Might as well get a new TV for that. I did some research and found out that this is a common problem and that you need to be persisting when calling Hitachi and speak to a supervisor. The supervisor said that if a repair person confirms that it's a light engine problem, that they will send the part FREE OF CHARGE (just gotta pay for labor). They will only send a replacement once.

Posted on Aug 26, 2008

You can now stop calling Hitachi to get assistance. If you feel the need to sue for a TV that is 4 years old you are ignorant. This is unncessaary. I feel that if this was a defect in the manfacturing that the part would have failed with in the first year and not 4 years after owning the product. Get A LIFE!!

Posted on Aug 30, 2008

  • torcongroup Jan 25, 2011

    Ignorant is someone who believes in a perpetual consumption society where families are unable to get financially stable for having to continually replace expensive items that have been designed to break. People are trying to get a life albeit impossible when these large manufacturing companies, banks, governments design this reched society to hold us all back. I have zero respect for people who hold opinions congruent with yours...

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Look you $2,000.00 somthing you what to get your money out of it.
I know and there are alot of other people out there who pay good money
can't go out and the next new model ever year.
Yes I what my TV fix and fix right and not pay for bad parts.
So Dum *** unless you work for Hitachi ******* or fix the TV RIGHT.

Posted on Sep 20, 2008

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Have an extended warranty like me, well even though i did purchase one I still am pissed. I paid $3300 for this set 60v500a and like I suspect many the red cloud just crept up on them until it became a real nusiance. I called Hitachi first but they were unwilling to help at all and tried to tell me it was the bulb, thank god for the internet or I might of believed them (-$400 out of pocket because warranty doesn't cover bulbs). Went to the lawfirms website and sent an email to add me to the many names in the lawsuit hopefully will hear back from them. Was pissed to find out that the repair shop is going to replace the light engine with a refurbished part. Didn't buy a refurbished TV but get a refurbished part well will be keeping a close eye on any red clouds in the future considering I still have a year and a half left on the warranty and will be complaining of any problems. For all others I will be asking the repair man if this is a common problem to share with others. I hope the lawyers hold Hitachi responsible for this, got a lotta nerve selling defective junk to consumers but corporate greed knows no bounds i guess.

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i had similar problem with my t.v. got no where etc..etc..until I read a posted letter giving out the nuumber 1 800 654 7013. got no where with person answering the telephone....asked for supervisor.....he was busy....i thought sure....he'll get back to me....sure.....to my surprise..Ron Johnson....got back to me in five minutes....and it was all uphill from there...i had done my home work and read all the letters and complaints..same as mine...so i knew this was an on going problem...Mr.Johnson was the BEST supervisor I had ever spoken to .....he listened to me and at no time did he put me down. Followed what he said to no and I know have a new light engine free from Hitache and just paid for the service man. ...by the way my tv. was also 4 yrs. old

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Class Action Lawsuit Against Hitachi


i have repeated this info on every forum i have found whith the applicable problem, hopefully if enough people join in and spread the word we can do something about this, i for one am sick of getting taken by big companys, keep spreading the word as will i thanks for getting back to me

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I would strongly suggest that you see what kind of a tech you have asking for the replacement... My industry is flooded with too many have-solder-gun will travel wany-to-be techs. And Hitachi is VERY particular who they do business with... If they even suspect that the tech who asked about the part is not capable of installing it properly that may be the problem....
I do know that that program is still ongoing. We did one as recently 7/20 and had no problems getting the part...
Don't really think Hitachi is trying to single you out - - so you might check that out..
Bill

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i talked to them today, apparantly they are only takeing cases with problems in the first year of ownership, but being a ligitiamate suit, it might help push hitachi to help us out, i am going to try to call back and use this info as leverage to get a new light engine. if i have any success ill let you know

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Join the class action lawsuit at www.reyeslaw.com by filling out their questions on the right side of the home page. I saw a thread where someone else had a very similar issue and started a class action.

I then called customer relations back and let them know I joined a class action suit and asked them to add it as a note to my file.

It's not a solution but perhaps a way to have them change their policy.

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