Question about Canon SmartBase MP360 All-In-One InkJet Printer

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Ckeck printer ##343

My printer canon smartbase mp 370 sed it is ofline i dont print and display flash ckeck printer ##345

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Its a printer reset error press

*AF-Key = Additional Functions key = the black button with the star in a head above it.


1) Enter SERVICE MODE. (Press AF-Key, followed by "scan", "copy", "scan" -Keys)
2) Select TEST MODE (press right arrow button 13 times).
3) Hit -OK-
4) Select [8] PRINTER TEST
5) Hit -OK-
6) It'll now say "- 8-2 +" press the right arrow key once to get "- 8-3 +"
7) Hit -OK-
8) Select 0. [INK COUNT].
9) Hit -OK-
10) It should return to showing the "8: Printer Test - 8-3 +"
11) Press the [Stop/Reset]key - (black key with triangle and circle on it) - (returning to the state of 4), and then press the [ON/OFF] key.
Cleaning the print head:

At any time, DO NOT wipe the actual print head with your fingers. Use ONLY water.

-Remove print head assembly from printer.
-Remove ink tanks.
-Use running warm water, wash away the exess ink that is dried around the print head.
-Take one disposable mug, fill with hot water, drop the print head assembly in there, and let it soak for an hour, or so.
(-IF you have massaging shower head, with spray jet -function, use this to deep clean the actual print head.)
-Dry it up carefully, do not wipe actual print head, just tap gently with soft paper.
-Install ink tanks, install assembly to printer, let it settle for some time (5-30 minutes)
-Run Nozzle check, cleaning, print head alignment
hope this helps if you have further problem do let me know
pls appreciate by rating this solution

Posted on Sep 22, 2008

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1 Answer

What does ##343 mean?


##345 is jammed cartridge error. Reasons could include:

-Foreign material or dried ink in head cleaning unit (also known as "purge unit") , or waste ink pump jammed up. Make sure waste ink pump rotates freely, after cleaning. Clean the waste pump-hose too! Waste ink pump is located under head cleaning system.

Symptons are:

-Grinding noise (very loud)
-Flashes error code ##345

Short fix:
1.Take apart and wash the ink clogged mechanical parts. Use hot water.
2. Reset waste ink counter


Long fix:
The following operation takes several hours / days to complete.

-Take apart the whole printer, so there is only a metal frame left, with couple of paper-rollers, and motors, and the "Print-head cleaning" -system. Wash this cleaning-system.

-Mark all wires that look the same (especially white flat ones), take photographs when disassembling.

In detail, remove at least following items:
-Main Power lead!
-Casing (Use bright flashlight to see TWO front cover-screws under the dark plastic!)
-Scanner (BEWARE of fragile flat-wires)
-Main electronic controller board
-Metal plate, plastic cover, and some others.
-Plastic base plate
-All materials that might absorb water. (two sponges, and one rubber foam part)

The two sponges are between metal frame and base plate, they absorb excess ink. Wash these separately, and dry, or change for new. (I left the shorter one out, when assembling)

There is also one long rubber foam part that is near where paper comes out, (visible from outside the printer, when cover is opened).

To get rid of the excess ink: Wash dirty parts heavily for 10 to 15 minutes with hot water. When out-coming water is clear, then it is clean.

-Let it to dry for couple of days, but you can use your imagination - compressed air could help it dry faster.

-Assemble it back together


How to reset waste ink counter (you should clean the printer also):

*AF-Key = Additional Functions key = the black button with the star in a head above it.

1) Enter SERVICE MODE. (Press AF-Key, followed by "scan", "copy", "scan" -Keys)
2) Select TEST MODE (press right arrow button 13 times).
3) Hit -OK-
4) Select [8] PRINTER TEST
5) Hit -OK-
6) It'll now say "- 8-2 +" press the right arrow key once to get "- 8-3 +"
7) Hit -OK-
8) Select 0. [INK COUNT].
9) Hit -OK-
10) It should return to showing the "8: Printer Test - 8-3 +"
11) Press the [Stop/Reset]key - (black key with triangle and circle on it) - (returning to the state of 4), and then press the [ON/OFF] key.


Cleaning the print head:

At any time, DO NOT wipe the actual print head with your fingers. Use ONLY water.

-Remove print head assembly from printer.
-Remove ink tanks.
-Use running warm water, wash away the excess ink that is dried around the print head.
-Take one disposable mug, fill with hot water, drop the print head assembly in there, and let it soak for an hour, or so.
(-IF you have massaging shower head, with spray jet -function, use this to deep clean the actual print head.)
-Dry it up carefully, do not wipe actual print head, just tap gently with soft paper.
-Install ink tanks, install assembly to printer, let it settle for some time (5-30 minutes)
-Run Nozzle check, cleaning, print head alignment.


This should do the trick.

Answer extracted from service manual and Techimo.

Good Luck,

-LL

Feb 23, 2010 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Check printer ##343


CHECK PRINTER" (##332~##337, ##342, ##345, ##346 and ##348)
Cause: The printer's internal unit has malfunctioned.
Solutions: (1) Remove the jammed paper. (Check the paper edge sensor is OFF.)
(2) Press Resume button.
(3) Reinstall the Cartridge.
(4) Turn the power off and on.
(5) Set the service data #1 SSSW SW01 bit 0 to "1" and check the service code.
Refer to the countermeasures for that error code.

Jan 11, 2010 | Canon SmartBase MPC400 All-In-One InkJet...

1 Answer

Canon MP36 error ##343


Hi,

The error code means "Ink Detection Waste Ink Tank Full". This means that the ink pad needs to be replaced. Also, dont forget to set the eepron counter to 0. Please follow the steps:

Press

ADITIONAL FUNCTIONS
SCAN
COPY
SCAN
scroll to TESTMODE
scroll to PRINTER TEST
scroll to EEPROM CLEAR
and the press the numeric key 3 or and keys.
Select INK COUNT, and then press the
numeric key 0 or and keys to reset the waste ink capacity.
Press the [Stop/Reset] key and then the
[ON/OFF] key to end the test mode.

I tries to replicate this error in my printer and I was able to aolve it with the above mentioned steps.

Hope this helps!

Rehards,
HP

Aug 28, 2009 | Canon SmartBase MP360 All-In-One InkJet...

2 Answers

The Waste Ink tank is full


go to www.neilslade.com/papers/inkjetstuffll..htl
scroll down to 370
CAREFULLY FOLLOW INSTUCTIONS
1st remove USB cable
take your time BETWEEN OPPS
print out ???????????????????????instruions FIRST
hit the red triangle followed by scan copy scan
you should now be in service mode
now slow down it is not fast
dj
PS your tank is a bin and could over-FLOW on to your nice sheep skin RUG=warning

Jan 26, 2009 | Canon SmartBase MP360 All-In-One InkJet...

1 Answer

Smartbase MP390 Printer - error ##345


canon smartbase mp390 error ##345 check printer can anyone help me

Nov 01, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Canon smartbase Mp 390 ##343 Check printer


can you help my printer canon smartbase mp390 not working gives notice check printer ##343

Jul 25, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Hp laser jet 2600n


firstly ckeck the data cable is connected in your pc or not
in your pc go start setting printer and faxes and in this window you can show your printer
then ckeck it it is ready or not
if it is ready then open the printer clj 2600 and ckeck the few command pending or not if the command is pending then concle it and then give printouts
if the printer is offline then goes printer properties and ckeck printer properties

Jul 12, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Error ##343 and it didn't print anything Orange light below screen has been flashing, screen message "Waste Ink Nearly Full". No idea where waste ink container is kept? Have changed cartridges. Now saying...


Manual Reset procedure Waste Ink Tank for Canon MP390:
  1. Start with printer on, press additional functions, Scan, Copy, Scan. Now you should be in service mode.
  2. Select Test mode (must be the last available selection).
  3. Select #8 Printer Test, it will start cleaning then it will come up with some other option: push the + or - button until it says 8-3 then hit the select button
  4. The menu will now say EEPROM Clear
  5. Select Ink count which is option (0) and press set
  6. Press Stop/Reset Followed by the power button and then wait for it to restart.
hope it helps
cheers

Jun 09, 2008 | Canon SmartBase MP390 All-In-One InkJet...

3 Answers

Error code ##343


We have just attempted to install an Cannon imageclass mp360 and the error message "check printer ##343" is displayed.

Can you please help.

May 14, 2007 | Canon SmartBase MP360 All-In-One InkJet...

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