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Cd rom not detected

Hi
my tray doesn't open on pressing the button on the drive, the cd rom is not detected.
i dont hear it spinning and i dont see the light. and i don't see the cd rom drive in the device manager!
some one can help pliz

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Sounds like the CD drive has failed. First try removing the drive from the machine, clean the connectors and put it back, make sure it seated firmly and properly. If it still doesn't work, then do a system restore. At this point, if it's still not working, then it has failed and will need replaced.

Posted on Aug 13, 2008

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Posted on Jan 02, 2017

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1st sorry for my bad english ... but my cd rom dont want to open . when i press the button the green light turns one and i hear a sound, but the cd rom dont open , can u solve this please? ... thnx


This happens when the drive motor inside dies.
You can take a small paperclip and insert it into the tiny hole you find in the face of the drive to manually open the tray. Use this method to remove any disk stuck inside of the drive currently. go to www.newegg.com for a cheap replacement drive.

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Greetings... I think your having a problem with your hardware DVD R/W.
based on your observation...
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Therefore your DVDrom drive was defective... you can also check by opening the metal cover to see if the disk was spinning and if the laser of optical lens released a red light.

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Hi, I assume you have tried to open it in the usual way by pressing the eject button. If this has not worked, switch on the machine. Get a large paper clip, and straighten it out. Near the eject button on the tray, insert the paper clip into this hole and push it in and as you do so the tray should open. Hope this helps.

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It the CD Rom drive has a tray that comes out there is probably a small hole in the door to it. You can straighten a paperclip, poke it in the hole, and press......that will release the tray so it will open. Some notebooks do not have a tray and do not have the hole, so I hope you are in luck.

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Look on the front of your cd-rom, there should be a small hole somewhere just under the tray portion. Turn off your machine (to avoid possible short-circuit issues) and use a thin piece of wire (ie: a straightened paper clip) and insert it into this hole. Push it gently, you will be able to feel the unit unlocking itself and the tray will open slightly. Now you can use your fingers to pull the tray open. Be gentle when opening, you don't want to mess up the gearing.

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Your CD-ROM may still be functional. The tray may just be stuck, instead of broken. First let's remove the CD.

Get a large paperclip and bend the end out straight. Look for a tiny hole underneath the CDS tray. Push the end of the paperclip into it, and it should open the CD tray a little. Then pull it out the rest of the way and get your CD out. Then try pushing the eject button on the CD-ROM to get the tray to go back in. It may take several trys. If that does not work push the tray in, slowly. Then try the eject button again. I hope that works.

If it does not you can continue to use the CD of course (lots of CD-ROMs have paperclips hanging out of them. And I've seen the problem go away, occasionally, after continued opening and pushing back the tray.

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Hello,

One of the things that I have noticed about these drives have been the complications that will be experienced with the tray motor assembly. Often the gears on the tray that connect to the motor become worn from jamming and use. Another problem that takes place is that the tray never returns to the proper position once the disk is inserted.
I would like to know the age of the drive since the MTBF is only 70000poh

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In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and .
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-------------------------------------------
Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

Thanks
Dilip Bagdi
Technical Associate

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