Question about Panasonic Office Equipment & Supplies
Could be a dirty scanner. Not much to check, it is a lamp issue.
You can try disconnecting the cables to the document feeder and scanner. The one on the right side of the machine, where the power cord, thats is odd to access and tighten often works loose.
Here is the entire documentation troubleshooting procedure, this is from the service manual.
Step Questions and Actions Yes No
1 1. Cycle power to the system to clear.
2. Did the error recur?
Replace the Complete.
3 1. Are the lamps on?
2. Run the diagnostic test:
Go to Step 3. Replace the
4 1. Is the scan head in the home position? Replace Replace
Posted on Mar 28, 2008
SOURCE: Doc 12 error code 9-343
i had similar problem a week ago running black only job on extra heavy card stock.
there is black toner built up. when you run black only copy with little toner use, it builds up toner in black developer and motor could not run.
always mix black and color jobs and run alternate, so there is no excesses in any color. or cheaper way how i did without paying color clicks.
i got rid of excess black in following manner.
took 11x17 white sheet, copied as negative (solid black) and ran 30-50 black copies, which drained all excess black and then continued with job.
hope it works for you or get professional help or you will lose motherboard and motor if you just follow instruction as it tells you on error screen... switch off and switch on. do not keep on repeating.
Posted on Nov 05, 2008
SOURCE: error code F14 ON DISPLAY
F14 indicates invalid backup counter.
After cleared below counter, problem is solved.
*Method: Just enter 08 setting mode-->key in "388"-->press Start button. Repeat again for "389"
*After cleared the counter, it will also reset the network settings where we need to reconfigure.
Posted on Aug 25, 2009
Drum unit non- installing error
The drum unit is not installed or not
The drum PWB EEPROM does not communicate
1. Install the drum unit
2. Check the connection of connectors drum
PWB (YC1) and connect-L PWB (YC3).
3. Replace the drum unit
4. Replace the engine PWB
Posted on Mar 06, 2010
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