Question about Creative Labs Zen Digital Media Player

2 Answers

Zen screen stays white

When I turn on my Zen the screen stays white and I cannot see the menu etc. I tried re-loading the firmware but it did not help. It is the 4gb version. can you help ?

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Check for new patches on the website, mine did the same thing and it seemed to be fixed once we downloaded the newest patch.

Posted on Aug 13, 2008

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  • 65 Answers

The white screen of death is due to a hardware failure in the LCD screen and the only way to fix it is to replace the screen itself. You can find a screen and repair services at www.TheGadgetDr.com

Posted on Aug 13, 2008

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1 Answer

White screen


I get the white screen of death as well from time to time and I found this video and it actually worked for me.
Hope you have the same problem as me and this should help out just do what he does:
When the screen goes white, let the music play, put it on hold, wait until the screen turns black then take it off hold and the screen should be back on hope this helps.
http://www.youtube.com/watch?v=a8g0sh7pc54

Jun 07, 2009 | Creative Labs Zen Digital Media Player

2 Answers

My zen mosaic MP3 player by Creative no longer displays a menu


Try rebooting trough Safe Mode. Turn on while holding Reset and Play/Pause. Option 4 (reboot) should help.

Apr 26, 2009 | Creative Labs Creative Technology Zen MP3...

4 Answers

My Creative Zen won't turn on OR off!


I had the same problem today too. I just stuc a needle in the little 'Reset' hole at the bottom and it was all good.

~loli~

Oct 31, 2008 | Creative Labs Zen Digital Media Player

2 Answers

My creative zen 4gb player,when switched on the screen appears to be white


If you need to reset your device everytime you turn it on, it might be a firmware problem or device problem. You may want to try reloading or upgrading the firmware of your player. However, there are risk when you perform the upgrade. It might not work completely if it is not properly done.

For specific firmware upgrade instructions, please refer to the firmware released posted at http://creative.com/products/mp3 or follow the instructions on the screen.

Hope it helps!


Oct 21, 2008 | Creative Labs Zen V MP3 Player

3 Answers

Creative Zen Firmware Problem


about this issue of creative zen wherein the device is not booting up to the normal os. and is not being detected by your computer, and giving you options to clean, reset, and format. my brother and i own creative zen, my brother own zen 4GB and i own 16gb. i don't have any problems at all. but my brother does. what i did is i just download the firmware version of my brother's zen that is missing which is version 1.03.04_0.6.1. unfortunately you will not find this firmware version at creative website. i checked a website and i found this. it's at http://drivers.softpedia.com/get/Other-DRIVERS-TOOLS/Others/Creative-ZEN-4-8-16-GB-Firmware-10304.shtml
just perform this steps and you're good to go.
1. download the firmware for your zen. 2. connect your zen to your pc. 3. run the executable file (firmware). 4. just follow the on-screen instructions on your computer and you're good to go.
hope that this step will help you guys out.
if you have any questions about fixing this kind of problem. or if this step won't help you. email me at [email protected]
i'll be more than happy to help you guys with this kind ok issue. god bless and enjoy listening to your favorite music.

Aug 06, 2008 | Computers & Internet

4 Answers

Zen micro firmware problem


I just got a ZEN Micro 4GB player for free due to Firmware problem. This totally fixed the firmware issue. Windows XP PC with Media Player 10 and the latest driver and firmware from creative. Once I had all that I plugged in my player, let it recognize and then re-flashed to latest firmware. BAM now the play is working perfectly and I can sync music to it. Thanks for the fix.

Jun 25, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

5 Answers

My Creative Zen 4GB MP3 Player is just not turning On


I had the exact same issue and this is how i fixed it.
go to the zen website and download the latest drivers.

  1. Turn off your player.
  2. Disconnect your player from your computer.
  3. Press and hold the Play/Pause button. Continue to hold the button while you perform steps 4 and 5. If you accidentally release the button, start the procedure again.
  4. Gently push a straightened paper clip into the Reset hole.
  5. Slide the On/Off switch towards the USB port and hold until the display lights up. The Recovery Mode screen appears with four options: Clean Up, Format All, Reload Firmware, and Reboot.
  6. Select Reload Firmware, followed by Yes.
  7. Connect your player to your computer.
  8. Double-click the downloaded file and follow the instructions on the screen.

May 31, 2008 | Creative Labs Zen Micro MP3 Player

7 Answers

My creative Zen


hello my Z has a white screen when i turn it on and it stays like that i can still hear my jams but cant see nothing or where iam going. what cant i do to fax it?

May 08, 2008 | Creative Labs Zen Digital Media Player

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