Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
Help! I have all my files on MY Book and until today it worked great...now it clicks when I plug it in and my computer does not seem to recognize it anymore. What can I do??? Thank you for all the help! Merry Christmas!
My WD 500 GB Hard Drive makes clicking sounds and does not open for me.
I tried plugging in to two computers. Same sound and no recognition - error message "The drive or network connection that the shortcut 'My Book (k) - Shortcut.Ink' refers to is unavailable. Make sure that the desk is propertly inserted or the network resource is available, then try again."
This occurs on both Vista and on Windows XP.
All my important files are on this hard drive.
That seems to be a very common problem with these drives. Bad heads. They are dying like crazy...
Check out this page with sounds: http://datacent.com/datarecovery/hdd/western_digital
Does it sound like yours?
Most likely the data is gone unless you are willing to spend big money on data recovery. I'm sorry.
You could try remove the internal drive from the enclosure and connect it directly into PC. Nothing else comes to my mind...
Posted on Nov 07, 2008
I'm a novice, but know enough to be dangerous, so I scrounged the internet trying to find a fix when this happened to me two weeks ago. I was devastated because of course I was too dumb (and cheap) to buy a second hard drive to back up the data on my first one. Lesson learned. Anyway, data recovery was 3 grand or more and I can't afford that so I took the advice of a bunch of people and tried the crazy idea of putting the dumb thing in the freezer. I took the case off using instructions I found on the web and then wrapped it in a white flour sack cloth to absorb moisture and put it in a ziplock in the freezer. After 24 hours freezing I tried again, nothing but obnoxious clicking. Going into Control Panel/Administrative Tools/Computer Management/Device Manager I could see the drive but it said there were no partitions. Windows Explorer wouldn't assign a drive letter. I threw it back in the freezer for 10 days and on a whim last night tried again. The USB 2.0 port on my XP computer is broken and everyone told me not to use Vista if I could help it. So I took a USB hub and plugged the new hard drive in first and let it boot up. Then I took the frozen hard drive and plugged it in too and I was SHOCKED when Autoplay started running. Maybe the drivers and software from the good drive allowed the bad one to boot up. I don't know. I just know that it didn't work plugged in directly to the USB but it did via the hub.... Anyway, I have cords running out of the freezer into my laptop which is perched on a chair outside the freezer. I got all my pictures and priceless data off this drive overnight. It did stop a few times (says it can't find the file and the drive stops spinning) and I was able to unplug it, plug it back in and get it going again. It is SLOWER THAN MOLASSES and I would strongly suggest prioritizing your stuff so you get the most important data first because you don't know how long it will run, but I am thrilled beyond belief I got my pictures and home movies back. People told me I was crazy and stupid for freezing a hard drive, but it worked for me so I'm not going to question it. My data is on the new hard drive which I am immediately going to back up onto a second and I will live happily ever after because I didn't need to spend thousands to get my data back. Good luck!
Posted on Aug 13, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 11, 2012 | Verbatim Store 'n' Go USB Flash Drive,...
Jun 04, 2010 | Western Digital My Book Essential 320GB...
Nov 07, 2009 | Samsung LN-S4052D Television
Aug 07, 2009 | Western Digital My Book Essential 1TB...
Mar 08, 2009 | Western Digital 250GB MyBook External USB...
Oct 16, 2008 | Western Digital My Book Essential Edition...
Dec 18, 2007 | Western Digital My Book Essential Edition...
1,252 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: