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I have a lexmark x7170 and it will not fax or recieve faxes. I have replaced the phone cord and verifyed that the plug indeed is working. What else can I try?

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There are usually 2 phone jack ports on the back of the fax / MFP
One will say line, the other phone. You want to make sure it is plugged into the Line port.
Also, if you hit "On hook dialing" does it give you a dial tone?

Posted on Aug 13, 2008

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We have a Verizon 4g phone system, when we fax in will dail and then will say the results was failed to connect, we tryed numerous off site fax numbers with the same results


Is your Verizon phone system running through digital signal? or analog signal? Have you contacted Verizon Technical Support to verify if their phone system is suitable for faxing?

Jun 16, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

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Fax Failed


Is your Verizon phone system running through digital signal? or analog signal? Have you contacted Verizon Technical Support to verify if their phone system is suitable for faxing?

Jun 16, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

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I can send but not recieve a fax on my Lexmark X7170


This article in the Lexmark website on How to Configure the Lexmark X7170 to Receive Faxes might help resolve your problem receiving faxes. Thanks.

Feb 17, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

We can't receive a fax!!! how are we supose to connect with a phne line and the computer???


You don't need to have a computer plugged in to the Lexmark printer to receive faxes. Here's an article on How to Configure the Lexmark X7170 to Receive Faxes. Just click on this link: http://bit.ly/d643uT. If you are sharing your home phone line with the fax and you have an answering machine on the same line, make sure to configure the answering machine to pick up first then the fax machine. Voicemail feature can also block incoming faxes. Once voicemail picks up the fax, signal won't be passed on to the printer. But if you want, you can also contact Lexmark technical support to further investigate the problem.

Aug 12, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Lexmark x7170 wont send or receive fax. Any idea? Was working fine then nothing!


Check your phone line by plugging in a spare telephone handset and listen for the dial tone.

Dec 07, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Km-2550 fax machine stays busy for long periods while it has document in memory and is communicating. The product is not a Lexmark, its a Kyocera KM-2550, but thats not a choice so...


1.....connect a regular fax to the line and see if you get the same response if you do then its a phone line issue... ... now lets troubleshoot...plug a phone in and pick up the reciever... listen for static on the line... if there is static... that can cause issues... call phone company... also if its voip... that can cause issues... if so tune your voip or get filters and this might reduce it... and possibly eliminate the issue.... if not... then i would call a kyocera tech and have him update the firmware for everything on the machine... printboards... scanners, fax... main system and if it keeps happening I would replace the fax board... still happening replace main board...

Oct 19, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Cant recieve faxes or fax out


try a different line out of wall or have your phone provider check the line

Mar 17, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

X9575 fax & recieve phone calls


Yes most of the Lexmark printer work on the same formula ...

Good luck ....

Dec 05, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

LEXMARK X7170


Hi - You can view the manual from the link underlined in blue below:

Lexmark X7170


Changing information that appears on your fax cover page
  1. Click Start onestep.gif Programs onestep.gif Lexmark 7100 Series onestep.gif Lexmark Fax Solutions.
  2. Click View Cover Pages.
  3. Click Change your personal information that appears on this page.
  4. Make any changes.
  5. Click OK.
Please update the question & let us know if the information given was useful to you - Good Luck!

Jul 21, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

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