Question about Zebra 170XiIIIPlus Thermal Label Printer

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Error condition Hi. i have a problem with one of my zebras, its a 170 xiIII plus one; after fix some other problems like ribon out and head open i can't get fix an error condition p3/p5. can any one help me?

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  • hgonzalez86 Aug 13, 2008

    nop i didn't; if you tell me how to restore the default values i'll do it.



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I had a similar situation with Error condition P3/P5. One of the ribbon guide bar screws had loosened and allow the ribbon to drag on the ribbon sensor. After trying the alcohol wipe trick mentioned on this site the error condition stopped. Thanx for the tip....

Posted on Dec 10, 2009


I did clean it yesterday. so it has to be damaged.

Posted on Aug 13, 2008


It's done but it stays under the same condition. i think this one is more related to some hardware problem. some thing like a sensor or so.

don't you think?

Posted on Aug 13, 2008

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Have you tried to reset the printers defaults?

Posted on Aug 13, 2008

  • Anonymous Aug 13, 2008

    I do not have the EXACT procedure for your printer.
    The printer that I have reset is a different model.
    They may be similar.
    My book says:
    Press SETUP/EXIT 2 times
    Use the PLUS (+) or MINUS (-) to scroll through the SAVE CHANGES Choices.
    When LOAD DEFAULTS displays, Press SETUP/EXIT.

    I cannot remember if machine restarts or not.

    This is a link to Zebra 170XiIIIPlus information.

  • Anonymous Aug 13, 2008

    Canned air is always helpful with sensors. NEVER shake CANNED AIR. ALWAYS keep canned air upright.
    You may have ink on a sensor. do you have small squares of alcohol wipes? (First aid kit?) be careful cleaning sensors.


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