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We have just purchased Norton Internet Security 2008 Upgrade but had to exit before downloading. How do we get back to where it tells us to 'install'?

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Hi,

Sorry to hear you're having some trouble with your download. If you visit http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02
you should be able to start back up with your download. If that does not work or if you have any additional questions or concerns please feel free to contact me. I work with Symantec and am happy to help. vanw [at] carryonpr [dot] com

Best,

Van

Posted on Aug 14, 2008

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Hello,
when you ordered your purchace, did you recieve a confirmation email? this email should act as a recipt for your online purchase. you may need to contact norton. they will give you the resource to restart your download.
hope this helps. have a nice day

Posted on Aug 13, 2008

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I am attempting to install Norton Internet Security 2009. My McAfee Internet Security 2008 runs out in two days. Norton has indicated that I will have to remove an amount of existing programmes (about 20!)...


Norton will not replace the programs.

As long as you have the program disc, just re-install them after installing Norton.

Back up all data (saved documents) first.

Nov 27, 2008 | Computers & Internet

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Cannot manage to load norton security programme


hi there,

although, not specified what you did but i presume 2 actions:

1. Running the program and cannot be completely loaded, it means that there's a program that block your Norton Internet Security 2008 to run, and that might be a Virus or Trojan. or someone is hacking in your pc (might be). and this will happen, if your Norton Internet Security 2008 is not updated and/or you install an internet plug ins in some of your visited website and through that plug ins the website administrator has a link in your pc to access, but not all.

solution: try to uninstall and fresh install your Norton Internet Security 2008 but before you do that make sure that you have a supported docs like cd key and response code from Norton if any, to successfully install your anti virus. and before you install, unplug your connection from internet (install offline, after installation, update it and scan your pc).

2. you install your Norton Internet Security 2008 and cannot be completely loaded, it means that Norton program is corrupted. please have a fresh copy in cd if any and install it.



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Is the Norton product Norton Internet Security 2008 or Norton 360 2008?

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In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | Computers & Internet

1 Answer

Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.


No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Jul 17, 2008 | Computers & Internet

2 Answers

I have just had to re install norton internet security 2008 and now it will not start


Check to see if the computer meets the minimum system requirements
    To successfully install Norton Internet Security 2008, your system must meet the following minimum requirements:

    Basic requirements for Windows XP:
    * Windows XP Home Edition or Professional Edition
    * 300-MHz or faster processor
    * 256 MB of RAM
    * 350 MB of hard disk space

for more information check here
How to install Norton Internet Security 2008?
and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

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Most Software is not Transferable which makes it hard at times. The Free Trail you accepted from Norton does and will Expire on that date. The only way your going to get a Full Version on your new Computer is to Purchase a new License. I know it does not seam fair, but these large companies just go by the rules.

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