Question about T-Mobile Sidekick

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Sidekick lx Help! My Sidekick lx doesn't alert me of incoming text messages. When I do receive one, it doesn't id the person, just the phone number. T-mobile told me to try a new sim card...that didn't work!

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  • ksae432 Aug 14, 2008

    I have the same problem. I resetted the phone but it still doesn't work

  • skproblem Oct 05, 2008

    I have the exact same problem! It's soo annoying. When I called my phone, it vibrated and alerted me by the tmobile ringtone. But when a friend texts me, initially it doesn't alert me of the message. So i set my settings to 2 minutes for the pending message so when it's left unread after two minutes it alerts me. And this works fine. Still, how can you fix it to alert me once i get it? please help!

  • glamergirl23 Nov 13, 2008

    i had jsut gotten a new sidekick lx in the mail because my old one broke and know when i get a text or picture mail or anything it wont alert me (tell me) but it will do that little tmobile ringer when i get a call...also it wont show up the names when i get a text or if people call it just shows theyre number you have to hit reply to text in order for it to show the name and its really anoying me!!!!!!!!!!!!SOMEONE PLEAAASEE HELP MEE!!!!!

  • collsull_99 Nov 15, 2008

    i have the same problem!!
    i just got mine today and i can't tell who the texts are from until i hit reply and i don't even know if i got a text or not.


  • Anonymous Nov 27, 2008

    its some ******** that t mobile made so that you have to get this "data plan" aka 19 more bucks a month. T mobile saids that it happens to "all" SIDEKICKS. how the hell does it happen to all sidekicks.

  • josh-nelson Nov 29, 2008

    this is so retarded is there any way to get it to where it alerts you without the data plan?

  • fghfufgufv Nov 29, 2008

    I have the data plan and I still have the problem

  • vaske Jan 21, 2009

    i have a sidekick lx and a sidekick 3. it alerts me about messages on the sk3. but sidekick lx it doenst its SO STUPID. PISSES ME OFF I HAVE TO WAIT TILL THE SIDEKICK SLEEPS AND FOR THE BALL TO FLASH BLUE

  • deejayhbl Feb 08, 2009

    pleas!!>..im dealing with the same  issue!!!  HELP!!!

  • mudvayne_rul Feb 17, 2009

    i just got tmobile sidekick lx and it wont alert me in ANY way when i get a text message. i put it so that it alerts me 2 min after but still there must be a way to fix it. and ummm the contacts number wont show the name it just shows the number. whoeverrrr knows how to fix this, email mudvayne_rules61493@hotmail.com

  • Anonymous Mar 02, 2009

    i cant put a ringtone so wen ma messages call

  • Anonymous Apr 14, 2009

    I can send and receive texts just fine, BUT it doesn't alert me when I get a message, even if I have the sound profile all the way up on Maximum. It also doesn't show the contact's name when I know I have it saved. It just shows the number. HELP ? :(

  • Anonymous Apr 24, 2009

    Same problem. No alert for incoming text. Picture message, yes, but not for text. Can't live like this. Going in for a replacement.

  • Anonymous May 08, 2009

    Exact same problem! Sounds like tmobile has a bit of a problem on their hands here.

  • Jane Allen Dec 28, 2011

    I have the same problem - have no idea who is texting until I look it up - my other sidekick did not do this but it was the Sidekick 3. This one is a cheap Sidekick.

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Well i dont have a solution for this problem and i am really mad that i have to go through whole process to find out who is texting me but, if it makes your life any easier, you should press that menu button in the top left corner and "r" at the same time to reply that way the name shows up then just press the "cross/delete" button in the right top corner to get out without saving it to drafts. hope that makes a difference

Posted on May 13, 2010

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Do you HAVE to have the data plan? or is there ONE way to fix this!!! its really getting me mad

Posted on Jan 24, 2010

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Im gonna try and call tmobile tomorrow and see whats up with it cause know it seems it just isnt me that is having this problem

Posted on Nov 14, 2008

You need to have the data plan.

Posted on Oct 30, 2008

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1 Answer

Well I need my Sidekick LX to be unlocked to my local network (Digicel Jamaica) and I wanted to get the code as fast as possible I really need help with this


You can unlock the Sidekick LX from Jamica Network digicel using the Unlock code ,you can get the Unlock code within 0 to 5 Hours(approx) you can get the code at reasonable cost here Simpleunlocking.com and Unlock it ,then you can use it with any GSM Network Sim card....Follow the instructions below and Unlock it step by step...

Sidekick LX Unlocking InstructionsWarning : Do not enter any wrong unlock codes on your Sidekick LX mobile phones. If you enter over a certain amount of wrong unlock codes on your Sidekick LX mobile phone, your phone may get hard locked and sometimes become unusable.
1. Switch ON your Sidekick LX with a Not ACCEPTED SIM Card.
2. If your Sidekick LX asks for a PIN code, then enter your SIM card PIN and press OK.
3. Sidekick LX will ask to enter an "unlock code".
4. Enter Unlock Code we send to you.
5. Your Sidekick LX is now unlocked.

*NOT ACCEPTED : We mean, to use a Sim card from a network other than the network your Sidekick LX is locked to.

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My sidekick lx text alert tone does not work. the sidekick does not vibrate or make a sound when i receive a text.


This most likely has to do with the sound profile that you currently have set. Go into the sound options, see if there is a detailed option available to increase/decrease the ring volume or vibration.

Some phones have the option to turn on an alert and vibration for text/incoming call.s

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I'm having the same i.
I'm reading up on it and apparently it's because I don't have a data plan for my sidekick lx, which is REALLY screwed up.

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u gotta get the sidekick data plan if u dun want numbers and want names lol

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to change txt message tone:
go to text message main screen then press the top left button.scroll down to settings and click. then scroll down and ull see "new message alert" and there u go.
to the same for picture messaging.
ring tone:
go to phone
click the top left button
scroll down to settings, then general
scroll down the incoming call. and clik on that and u will have options

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just buy a new one duh!

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the only thing i could suggest is to make him text it to your email account (joesmith@tmail.com)

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Sounds like your charger port is busted. Ti is a common problem on sidekick 3 and can effect sidekick IDs as well. A fairly cheap workaround is to get an external battery charger. It will have a slot to charge the sidekick battery external formthe phone. They sell on ebay fior about 25 dollars.

The sidekick ID and sidkeick 3 batteries are the same so it will work. Check then out here

Sidekick ID battery charger

Feb 24, 2008 | T-Mobile Sidekick ID Cellular Phone

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