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After being dropped, (by son) the lens does not go in or out. After I turn it on I get a Please turn camera off and then on again message.

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Lense stucked. needs repairs. no user serviceable problem.

Posted on Aug 13, 2008

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1 Answer

Lumix closes when turned on from drop


The message please turn camera off and then on again appears when the camera is not operating properly. So the manual says.
If the message persists you should contact the dealer or nearest service centre. But first you could check if you can see any damage. Check if the lens is not stuck. Remove the battery for a little while before you again try to switch on. Also check if the memory card is still in place and the battery door and memory card door are closed correctly.
If nothing helps you could contact the service centre or think of buying as new camera?

Jan 02, 2014 | Panasonic Lumix DMC-LS75 Digital Camera

2 Answers

Sony cybershot dsc-w290 after a recent dropping of the camera when we turned it back on we get this message "turn the power off and on again" same thing happens each time.


I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
·Remove the battery pack.
·Press and hold the power button for 30 seconds.
·Allow the camera to remain without power for 60 seconds.
·Reinsert the battery pack.
·Turn on the camera.

Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

Jun 16, 2011 | Digital Cameras

1 Answer

Camera lens doesn't open- message turn the power off and on again


Dropping it may have damaged the lens barrel. You probably need service.

Aug 12, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lens goes in and out and error message 'turn


this message comes up if you have dropped your camera. try tapping the device while the message comes up. if that doesn't work then you have to take it to the sony service centre to replace the lens array. it costs about 60$ to replace it.

Jul 31, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Camera opens and closes repeatedly and then says please turn camera off and then on again and then does the same thing over again.


you should have dropped your camera down to the floor causing the lens assembly to crack. try tapping the device while the message appears. if it works then you are lucky.else you might have to change your lens assembly which costed 60$ for me in my sony camera

Jul 19, 2009 | Panasonic DMC-FX33 Silver Digital Camera

1 Answer

Camera was dropped. Now it will turn on, but after a few seconds, lens begins to move in and out for about 3-5 seconds, then a messag is displayed: Pleaase turn camera off then on again". Doing this r


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 17, 2009 | Panasonic Lumix DMC-LZ3 Digital Camera

7 Answers

When i turn on my camera it says Turn the power off and on again


Hey, my camera the dsc- w80 did the same thing. When I turned it on, the lens opened 3-4 times and then it said "turn the power off and on again".
When the lens opened an closed, I pulled on it with my fingers and twisted it. I kept doing that: Turned the camera on and off, kept pulling and twisting the lens and now my camera works again!

May 15, 2008 | Sony Cyber-shot DSC-W100 Digital Camera

3 Answers

Dropped camera lightly, lens wont retract


my acm dropped and i messed up the lsenes it wont go in please help me how can i fix it my self?

Nov 03, 2007 | Canon PowerShot A540 Digital Camera

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