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firstly check whether the problem is internal or external-
Have the printer print out the config page- if you can see the image then the issue is external to the printer- check your PC settings
If you cant see an image-
You say you have allready changed the toner unit, was this before the fault or after?
under where the drum/toner cartridge sits there should be a Black 'transfer' roller that will line up with the drum surface when inserted- if this is missing or failed then the image cannot be ' transferred' from the drum to the paper. this is just one possibility, if your not sure wheher the transfer roller is working - stop a print half way through- remove the paper and toner unit - slide the drum surface protector to the side and look at the drum surface for a latent reversed image in toner on the surface of the drum, if you can see an image the problem lies with the transfer element, if you cant see an image then it could possibly be the charge chorona/ HVT PWB / Laser unit, main Pca, power supply hope this helps
When there is a paper jamb make sure the whole piece of paper is removed because any tiny pieces of paper that are left behind will cause further paper jambs. If the paper does not feed through the printer correctly then the rubber rollers are dirty/sticky. Clean the rollers with methylated spirits to stop the paper from sticking to the rollers.
hi this sounds like you are using the wrong driver for the printer, does it just spit out gobbeldy gook on the paper? if so this is the reason, un-install the printer driver you have currently for this printer and go to
here you will find the correct driver for your printer i have chose the page allready, i dont know what OS you are using, but i chose the xp drivers, if incorrect, just click home page for hp and do it again till you get your OS drivers...hope this helps
Power ON printer holding down ONLINE button, release it after TESTMENU is on display. Press NEXT few times, enter APM or somthing like that (or APW? cant remember), switch it to OFF. Press ONLINE. Thats it! Greetings. ps. this is procedure direct from polish division of tallygenicom servicedesk. it works for me perfectly!!
the sensors cant see paper on the perforated part/side. same goes for transparencies, the printer can't see it
Your printer supports the following media types:
Epson Bright White Paper Epson Iron-on Cool Peel Transfer Paper Epson Photo Paper Glossy Epson Photo Quality Self-adhesive Sheets Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Presentation Paper Matte Epson Ultra Premium Photo Paper Glossy