Question about HP LaserJet 2420dn Printer

1 Answer

49.4c02 service error coming in hp laser jet 2420dn printer

Posted by on

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 300 Answers

This is a firmware error, you can try turning the printer on and off a few times, reseating any memory and the formatter board. If these steps don't work Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
If still no joy replace the formatter (this is the normal coarse of action)

Posted on Aug 13, 2008

1 Suggested Answer

  • 154 Answers

SOURCE: HP Laser Jet 2420dn - printer

a single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.
First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file. 

If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).

If none of this works, it may well be a formatter board issue, requiring technical service.

Posted on Mar 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp laser jet 2420 printer 50. error


This is an error with your fuser...you need another fuser...any 50.x error is related to that and they are something that needs replacing regularly(100-150k pages) the heat resister goes out or the film tears..ect....Try www.getthatpart.com for a good deal on a used one...Used are normally just as good as new for a lot less and these guys guarantee their units, they have someone you can call on the phone, so I recommend them. Hope this helps you.

Oct 25, 2010 | HP LaserJet 2420dn Printer

1 Answer

Laser jet 3055 scanner error 6


Generally, Error 6 is a failure of one of the PCA boards and the unit requires service.

Apr 20, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Hp laser jet 2420d erreur 57.03 they ask me to restart de printer but the error is always stay


One of the printer fans is bad. The main fan is found at the lower front right side of the printer and the sub fan is found on the left side of the printer. Try putting your ear against the center left side cover and then the right front side cover. You might be able to hear or not hear the fans. Of course if you know how to remove the covers, you could look.

Apr 13, 2010 | HP LaserJet 2420dn Printer

2 Answers

49,4c02 error to continue turn off then on


I would try clearing your print que as it could be a corrupt print job and disconnecting your network cable and reboot the printer, make sure you have the latest firmware. hope this helps

Nov 24, 2009 | HP LaserJet 4700 Printer

1 Answer

Hp 2420dn printer problem


"Low subthermistor fuser error"

replace fuser unit or replace thermistor first.

Jun 19, 2009 | HP LaserJet 2420dn Printer

1 Answer

HP 1000 Laser Jet Printer - error printing


Turn the printer off and then back on. Does it go to the ready state? or does it come up and error? If the error only comes up when asking the printer to print then the printer probably has a worn paper pickup roller. You can take the old roller out and rotate the rubber tyre a little.

Mar 26, 2009 | HP LaserJet 1000 Printer

1 Answer

HP Laser Jet 2420dn - printer I have got ''4C02 - Service Error'' message. What does it mean? Thanks for help.


a single file, it could be that file. It could also be related to the individual software sending the print job, bad print commands or invalid. Although rare, a bad cable or connection can be to blame.
First step is to restart the printer, clear all jobs with the Stop button, restart printer again. Then try printing from another program, such as txt editor. If ok, then print a different file from original software, if ok, then print original file. 

If failure is with final print, the file is corrupted for printing, recreate file.
If failure is with original software see if there is any updates.
If failure is there directly after restart, try updating printer driver (this is not be a bad idea anyways).

If none of this works, it may well be a formatter board issue, requiring technical service.

Mar 05, 2009 | HP Printers & Copiers

1 Answer

Is HP Laser Jet 2420n


Duplex on this printer is manual, that means that you will have to re-insert the paper by yourself.

This if you have the 2420n, the 2420dn instead is the duplex model.

Here specifications, look where it says duplex, 2420n had only manual duplex (the printer wait for you to re-insert page).

Feb 17, 2009 | HP LaserJet 2420n Printer

2 Answers

49.FF95 SERVICE ERROR


Please look on: http://www.fixyourownprinter.com/
There are much solutions of this problem listed ...

For example this (it see good):
http://www.fixyourownprinter.com/forums/printer/46157#1
HP Laser Jet 4250n by TLYNN (3/20/07 12:22 PM) reply + / -
Anybody know the error code "49. FF95 Service Error"
We can't get around this...


Firmware Error 49 by Stephen (edited 3/20/07 12:29 PM) reply + / -
It could be a bad job.

First disconnect it from your network and any PC it might be attached to.

Power cycle it, then if it goes to ready status try the built in test pages, do they work?

If the printer will go to ready status and you have a parallel cable with the proper connector, then you can try upgrading the firmware from a PC, you can also try to upgrade the firmware over the network.

More reading:

http://www.fixyourownprinter.com/search/forums?f=&q=49+4250


Re: HP Laser Jet 4250n by TLYNN (3/20/07 12:59 PM) reply + / -
Still won't go back to ready status. Turns on to the same error code....


Cold Reset HP Laser Jet 4250n by Stephen (3/20/07 1:03 PM) reply + / -
Try a cold reset, it will reset the JetDirect settings, but it's the next step.

Cold Reset:

Power off printer, wait about 5 seconds, then power it on, when asterisks start appearing on the display press and hold the check mark until all 3 lights come on solid, then use arrow keys to find cold reset and push check mark to perform the reset.



Re: HP Laser Jet 4250n by TLYNN (3/20/07 1:06 PM) reply + / -
Thank You so much for your help... but that didn't work either. Same error code showed up.


Re: HP Laser Jet 4250n by Stephen (edited 3/20/07 2:27 PM) reply + / -
Then you probably need to replace the formatter.

Do you have another printer you can swap parts with?

There is a slim chance the memory DIMM is bad, you can try it with the DIMM removed, if there is more than one DIMM you can try installing just one and then the other.
-----------------------------

A 49 error indicates that the formatter could not understand or execute an instruction within a file or cannot interface with an accessory, DIMM, or EIO device. Troubleshooting 49 errors is done through process of elimination. First determine if the printer functions in a stand-alone mode then test communications to the printer.

These errors can be divided up into two categories; the associated troubleshooting depends on the circumstance the 49 errors are occurring.

A 49 error is always followed by Hexadecimal numbers, for instance, 49.00FF. The Hex code is a memory address. Most Hex codes are not documented.


Re: HP Laser Jet 4250n by dmzcompute (3/20/07 2:26 PM) reply + / -
I do not see anywhere where the printer has been disconected from everything. If you have not done so already disconnect every cable from the printer with the exception of the power cable and turn the printer back on and see if you get the error and if not report back here for further instructions.


Re: HP Laser Jet 4250n by Stephen (3/20/07 3:28 PM) reply + / -
You might also try disabling the embedded JetDirect.

To disable the embedded LAN port

Turn the printer power off.

Power on the printer and watch for the memory count to begin.

Hold down the SELECT (Checkmark) button, when you see the memory count begin.

Continue holding down the SELECT (Checkmark) button until all three printer control-panel lights flash once and then remain on. This might take up to 10 seconds.

After the message SELECT LANGUAGE appears on the display, press the UP ARROW button or the DOWN ARROW button until EMBEDDED LAN DISABLED appears on the display

Press the SELECT (Checkmark) button. The printer then continues its power-on sequence with the embedded LAN disabled.

If this works the JetDirect built into the formatter is bad, you can either replace the formatter, or buy an JetDirect to install in an EIO slot.


Re: HP Laser Jet 4250n by Trev Pearson (3/20/07 10:08 PM) reply + / -
The only other thing to try, before spending money, is to get the network administrator to clear the print queue for that particular printer and then turn it on.

The theory being that a 'corrupt' print job is still in the system and as soon as the printer is turned on, that 'corruption' floods the network card with garbage which promptly goes 49.

If the printer comes 'ready', great. Then do a firmware upgrade. If not, then you will have to spend money on a new formatter.

Regards

Trev


Re: HP Laser Jet 4250n by roadrunner178 (6/21/07 2:09 AM) reply + / -
hi.
With a cold reset ,my problem solved.
try this as a first solution.
thank you


Re: HP Laser Jet 4250n by Anonymous (7/31/07 1:20 AM) reply + / -
Re: HP Laser Jet 4250n by Stephen (3/20/07 3:28 PM) reply + / -
You might also try disabling the embedded JetDirect.

To disable the embedded LAN port

Turn the printer power off.

Power on the printer and watch for the memory count to begin.

Hold down the SELECT (Checkmark) button, when you see the memory count begin.

Continue holding down the SELECT (Checkmark) button until all three printer control-panel lights flash once and then remain on. This might take up to 10 seconds.

After the message SELECT LANGUAGE appears on the display, press the UP ARROW button or the DOWN ARROW button until EMBEDDED LAN DISABLED appears on the display

Press the SELECT (Checkmark) button. The printer then continues its power-on sequence with the embedded LAN disabled.

If this works the JetDirect built into the formatter is bad, you can either replace the formatter, or buy an JetDirect to install in an EIO slot.

THANK YOU WERY MUCH
FROM TURKEY
ZAFER

Jan 02, 2009 | HP LaserJet 2420dn Printer

1 Answer

Hp laser jet 2420d printer


check the scan unit or change it

Mar 22, 2008 | HP LaserJet 2420dn Printer

Not finding what you are looking for?
HP LaserJet 2420dn Printer Logo

1,541 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...