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HOW TO INSTALL hp scanner to VISTA

How to install Scanner HP to VISTA

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  • IT aid
    IT aid May 11, 2010

    what model it is. could you write more detail

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I have a Windows Vista PC. I am trying to enable the scan option on my HP Laserjet 3380 to work on the PC and vice-versa. I do not have the cd and have already downloaded the drivers from HP.com.

It is still does not work.

Anyone have any ideas how to fix this issue?

Thanks

Posted on Aug 26, 2008

There seems to be some big compatibility problems between Vista and that multifunction.

Here's a link to more in depth information

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1220624948362+28353475&threadId=1204398

(I have the exact same problem).

Posted on Sep 05, 2008

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1 Answer

When i install this driver error is there so can't install


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The following instructions were posted by Harlandas on the HP support forum:

 

Here are the directions:

 

1. If your scanner is connected to your computer (USB) uninstall it using the device manager, be sure to check the box that says "delete the driver." And, unplug the USB when it is uninstalled.  When I did this had never installed the software previously in my Win 7 operating system.

2. Download the sj657 installer packaged from HP. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=sj657en&jumpid=reg_R1002_USEN

Extract it to a folder.  If you double click on the downloaded file it will try to open the setup file automatically and you will get a message saying the software only works on Windows 98, etc.  Just cancel and go to the folder (Default location is C:sj657) and continue with the next step.


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4. Go to the Hewlett-Packard folder now in your Program Files directory, there will be a "HP Precisionscan" folder. It will be the only one unless you have other HP products. Open the Precisionscan LTX folder and change all apps to XP compatibility.  I also checked the administrator check box on each app (there are several) just in case.

 

5. Restart your computer.

 

6. Plug in your scanner via USB and let it in install.  Windows 7 should give you a notice that your 4300C was installed successfully.

The scanner will now work using the LTX software installed on your computer. The buttons on the front do not appear to work, nor can you do anything with it by going to "scanners and cameras" in your control panel. BUT otherwise, it seems to work great and all the functionality is there in the LTX software.

 

Direct link:

http://h30434.www3.hp.com/t5/Scanning-faxing-and-copying/HP-Scanjet-4300C-compatibility-with-Windows-7/td-p/152092

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1 Answer

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1 Answer

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Visit the above link from HP Official Support and download the Complete drivers & Software. Double-Click the downloaded file and follow the on-screen instruction to install the scanner drivers/ software

CreativeTECH

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Hope it helps.

"Courtesy is free but it will carry you forward a long way in a lifetime!"

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However, some have reported success using windows 2000 drivers on Vista.

You can give the windows 2000 drivers a try here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=59554&

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Mike

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