Question about LG CHOCOLATE VX8500 Cellular Phone

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Verizon warranty policy?

What is the verizon warranty policy?

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1 year for any manufacturing defects

after 1 year, fixing/replacing your phone will cost $55 under the standard warranty
they will not replace your phone under the standard warranty if it is water damaged, or broken due to physical abuse

Posted on Aug 13, 2008

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Unathorized charger massage on my v9 motorola verizon phone ,,change the charger so many times not working


it isn't the charfge it is the phone. Take it to a local verizon corp store they will offere you several options. You may quaify for various programs with verizon. The will cleanout the charging port on the phone. If you have extended warranty or total equippemt coverage they can replace the phone.

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Verizon's policy to swap out a phone for different model is having it swapped out 3 times in 90 days for same issue. If you have had it done 3 within 90 days go into store and speak with manager and they will do what they call a multi FRU

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My LG VX9400 phone wont charge when the battery completely dies if i plug it in it just flashes the verizon sign a few times then turns completely off


Hello.

If your phone is under warranty (usually 1 year), contact Verizon for a replacement.

If your phone is out of warranty, I would suggest to replace the battery. There are many places online

Hope this helps.

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I have the same issue and am considering cancelling my Verizon service because they won't replace it without paying $50.

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Does an lg dare phone comes with a one year warranty?


Your LG phone comes with a one year parts and labor warranty covering manufacturing defects in workmanship and materials.
You might visit a Verizon repair center if you're having problems with the phone, but remember that your phone warranty does not cover wear and tear, battery issues, or accidental damage.

Jul 27, 2009 | Verizon Communications enV2 Cellular Phone

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I have an LG Glimmer an it wont turn on & it wont charge!


I found the perfect solution (if you are in the market where Alltel is now Verizon). My screen stopped working and this was the third one I've had. If it is still under warranty, take it to Verizon where they are suppose to replace. But since Verizon doesn't carry the Glimmer they are forced to give you a different phone that compares to the Glimmer. They great thing about this is that the Glimmer is equivalent to the EnV Touch, a 10x better phone (full QWERTY keyboard, no block on ringtones, and no annoying ascending ringer!). So I exchanged a crappy glimmer for an awesome EnV Touch for free. So if you are now a Verizon Customer and under warranty I would totally do this!

Jul 15, 2009 | Cell Phones

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Lg vx8300 wont turn on passed where it says verizon wireless it just keeps looping through when you first turn your phone on and it says verizon wireless


You are going to have to contact verizon wireless and hopefully you are still under the manufacturers warranty. You might be able to reflash it, but that requires purchasing a data cable and software.

Jul 11, 2009 | LG VX8300 Cellular Phone

1 Answer

I have the envy it has been "fixed" by Verizon three times now the same issue has come again. We can't get the phone to charge. Can anyone tell me how i can get a new phone from Verizon? Verizon has no...


Verizon offers a policy which is called the Multi-FRU or Multi CLNR (Certified like new replacement) which allows the customer to recieve a new device as opposed to a warranty replacement of the same device, this is only offered if you have recieved three replacements within a 90 day period, meaning you have had a total of four phones 3 replacements and your original. Normally they will only let you have a comprable device if the original is out of stock (Legally this is all they are required to do) but of course sometimes you will get a nice rep who really wants to help and will make a judgement call for you and do it anyways, but on the other hand I have seen more people get it by a continuation to complain to a supervisor, good luck and I hoped this helped!!!

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My chocolate only flashes to the verizon wireless screen


Verizon allows you to recieve a warranty replacement device for devices not purchased through verizon at a 50 dollar cost, Some representatives from verizon do not know this and you sometimes have to remind them to look in their M&P's which is their method and procedure page to find policies if they are still reluctant make sure you request for a supervisor. And also by policy water damage can only be determined by corrosion on the device (which rarely ever happens) and the sticker is not used because of the fact that humidity it self voids that sticker. I hope this helped with your problem if you need any more Verizon help let me know.

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Motorola Q


take the phone back into verizon and have it replaced, seeing that the phone is still under it's warranty.
You could also take it back to verizon and have them reflash the Motorola Q but seeing that it is under warranty, would not just have them give you a new one.

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