Question about Denon DVD-3910 DVD Player

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SACD problem My Denon DVD-3910 suddenly refused to play hybrid SACD discs. I've tried all options from the menu but no luck. Once the disc is loaded and I press play it starts and stops immediately. What confuses me is that I don't have problems with SACD only discs or red book CD's. Any idea? DB Croatia

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  • tylester Oct 05, 2008

    I have the same problem: My Denon 3910 doesn't read hybrid SACDs. (Once in a while, it does read the disc, but only the CD layer, even when "multi" and "stereo" SACDs are selected for priority. Occasionally, the SACD light comes on for a second, but I've never been able to play an SACD.)


    I have the latest version of the Firmware, 6609-E. Any suggestions?

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3 Suggested Answers

  • 1 Answer

SOURCE: Denon 3910 won't load some dvds/cds and vibrates while trying.."disc error"!

I have the Denon 2900 (about 4 years of use) and until recently, suffered from the same (growing) problem. CD's were very difficult to start/read. I recently found advice which I tried and was succesful with. It was manually cleaning the laserlens. I took away the outer housing by unscrewing all off the on top (6), side (4) and the back (2) bolts. After that I took out the top plate of the laserunit which took two very little screws taking out. Now you are looking at the cd-tray with the lens. Take a very soft and clean cloth and moisten it a little bit with clean water (be very carefull with the moistening, don't allow any waterdrop to come out of the cloth into the laserlens while cleaning! Carefully clean the lens and dry it with a dry part of the same cloth. Replace the top plate and the outer housing and the player will recognize the discs like it's new again. Good luck! Robert Jan, The Hague the Netherlands

Posted on Jun 25, 2008

Benimur
  • 6966 Answers

SOURCE: Denon 2910 CD player malfunctions

Hi,

There has been a number of reports of similar issues with Denon models that utilizes the 'PureProgressive technology'. Some of the issues and tried corrective measures are -
1. It would appear that in certain occasion, performing a "region free hack" disables the 'PureProgressive technology' and one solution tried is to set the unit to NTSC and not multi or PAL;
2. disable/turn-off digital output;
3. some has reported significant improvement when a firmware upgrade was performed;
4. use DVI instead of of other outputs.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jul 13, 2008

  • 4 Answers

SOURCE: Denon 2910 CD player malfunctions

you could try this http://www.fixya.com/support/t244156-denon_2910_cd_player_malfunctions or clean the lens

Posted on Jun 14, 2009

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There are some repair service on EBay that offer new laser units for only about 50 € and are also willing to change the laser unit for an extra charge of just 30 €.

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Mar 26, 2008 | Denon DVD-3910 DVD Player

1 Answer

Denon 3910 won't load some dvds/cds and vibrates while trying.."disc error"!


I have the Denon 2900 (about 4 years of use) and until recently, suffered from the same (growing) problem. CD's were very difficult to start/read. I recently found advice which I tried and was succesful with. It was manually cleaning the laserlens. I took away the outer housing by unscrewing all off the on top (6), side (4) and the back (2) bolts. After that I took out the top plate of the laserunit which took two very little screws taking out. Now you are looking at the cd-tray with the lens. Take a very soft and clean cloth and moisten it a little bit with clean water (be very carefull with the moistening, don't allow any waterdrop to come out of the cloth into the laserlens while cleaning! Carefully clean the lens and dry it with a dry part of the same cloth. Replace the top plate and the outer housing and the player will recognize the discs like it's new again. Good luck! Robert Jan, The Hague the Netherlands

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1 Answer

Denon 2910 CD player malfunctions


you could try this http://www.fixya.com/support/t244156-denon_2910_cd_player_malfunctions or clean the lens

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