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We have a Datalogic Formula 725 scanner and after loading the software which was downloaded off the internet and plugging everything in correct, it doesn't do much more than refer to 'BOOTSTRAP' What does this mean and how can we fix this problem. Thanks so much.

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Try re installing the software with USB unplugged, this is often cause for this problem

Posted on Aug 13, 2008

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Hey,

the drivers and software are available on the hp page, let me get you the correct ones, which windows are you using?

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You need to perform a full install from the CD that comes with the printer. If you do not have the disk, download from here Chose the correct operating system version and download the software version that matches your geographical region. First option is for Canada/US.

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start by making sure scanner is plugged directly into the wall socket, not a power strip. then make sure connection on USB is good(switch sockets on computer end).

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hi friend,

u can download software in
www.econtentos.com/scanner-driver.htm

Installing a scanner on newer PCs is pretty straight-forward. If the scanner is a USB device, you'll need to install the software CD that came with the scanner. These will normally be one or two disks and a few others that usually only prove to be trial software or other programs you do not need. Be wary of installing these third-party CDs, as you likely will never use them and they tend to want to take over the way media is handled on your computer.

First, unpack the scanner from the box. Make sure you have all of the attachments and especially the quick setup instructions if they were in the box. You can assemble the scanner and set if off to the side. You can plug the power cable in, but do not plug the USB cable into the computer.
Boot up the computer and load the scanner software disk into the CD ROM drive. If it does not launch automatically, you can navigate to it through My Computer and click the setup.exe file. If there are additional disks for your scanner that need to be loaded, you will be prompted for them.
Once the software has been installed, you can then attach the USB cable to the computer. Windows should find the new scanner and load the drivers for it automatically.
Troubleshooting Scanner Problems:

If your scanner had worked in the past but has stopped functioning, you can usually unplug the scanner, then go to Add / Remove Programs in the Control Panel and remove the scanning software. Then you can repeat the installation process above.

thank u for using fixya

regards,
sivaranjini

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1 Answer

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SOLUTION: Download the latest version (v 7.7.2) of the HP software from the HP website at www.hp.com. Uninstall the previous software and then reinstall the downloaded software. WORKAROUND: Follow the steps below:
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  2. Open Image Zone and click on Scan Picture to scan everything.
  3. After the scan is completed, change the settings from glass to scan slide/negative from TMA. The unit will scan again and show the four slides or negatives in the preview.
  4. Click on the first picture in the scan preview and make the following changes:
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  5. Click on the second picture in the scan preview and make the same changes described above.
  6. Click on the third picture and then the fourth picture and make the same changes.
  7. Click Accept . The correctly scanned slide or negative images will be saved in the Gallery.

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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install :
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the sofware asks for the printer connect it and continue

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